Staff
Jack Yanisch
Sales
Mark Thompson
Finance Manager
Harley Baumann
Sales
Steve Beech
Finance Manager
Tim Chvala
Service Advisor
Dakota Otto
Sales Rep. / Leasing Specialist
Ben Cutts
Senior Sales Specialist
Kirk Fox
Corvette Specialist
Melissa Sauer
Service Advisor
Kristine Burgwald
Service Advisor
Billy Belanger
Sales Consultant
Jason Wenge
Sales
Craig Anderson
General Sales Manager
Darin Trees
Commercial Sales Manager
Matt Hayes
Internet Sales Manager
Carissa Miller
Service Advisor
Austin Brandt
Service Advisor
Tom DeMorest
Service Manager
Brenda Guzman
Sales Consulatant
RJ Johnson
Used Car Manager
Chris Wiley
New Car Manager
Gerad Albers
Sales Consultant
Laura Fontaine
Cashier
Kristina McElhaney
Accts. Receivable
David Miller
General Manager
Michele Fox
Controller
Jordan Henning
Accounting Supervisor
Megan Johnson
New/Used Car Biller
Mike Kraft
Parts Manager
Kris Landaeta
Payroll/Accounts Payable
Dan McClellan
Counterman
Kim Sica
Internet Assistant
Jack Yanisch
Sales
Sep 28, 2020
Had another great experience with Suburban Chev. Jack...
Had another great experience with Suburban Chev. Jack Yanisch was great to work with and made the process simple. I have purchased three vehicles over the past decade from Suburban Chev and I will undoubtedly be back for my next one.
Sep 19, 2020
Suburban has been our preferred Chevrolet dealership...
Suburban has been our preferred Chevrolet dealership since 2011. Service staff are always knowledgeable and straightforward. Sales staff have never been pushy to sell me a car if I am not ready. Jack Yanisch offered to help when I became interested in my new Impala. He eagerly and politely showed me features and offered a test drive. He came in on his day off to begin our purchase paperwork and pursued all possible incentives. Jack was good to keep us up to date on the status of our purchase. Mark Thompson, financing professional, is very experienced and personable. The finance terms and process went very smoothly and painlessly. Thank you Suburban Chevrolet! We look forward to keeping our new car serviced and cared for. Special thanks to Tony who professionally detailed our new car! He is a "car guy" who loves what he does.
Sep 13, 2020
Great overall experience. I believe we got a fair deal...
Great overall experience. I believe we got a fair deal which is what I was looking for. Jack, our salesman was very responsive and respectful. We enjoyed the easy going conversation.
Sep 08, 2020
Our purchase experience was what it should be -...
Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I.
Aug 03, 2020
very helpful and professional. Helped me through my first...
very helpful and professional. Helped me through my first car purchase as a first time buyer. Would recommend and will return again for next car.
Mark Thompson
Finance Manager
Sep 24, 2020
My brother Paul purchased the car for me and I couldn't...
My brother Paul purchased the car for me and I couldn't love it more... I haven't had much interaction with them yet but what I have had has been very good. He purchased an extended warranty so I know I will have much future experience to report. I look forward to having my car maintained at Suburban Chevrolet!
Sep 19, 2020
Suburban has been our preferred Chevrolet dealership...
Suburban has been our preferred Chevrolet dealership since 2011. Service staff are always knowledgeable and straightforward. Sales staff have never been pushy to sell me a car if I am not ready. Jack Yanisch offered to help when I became interested in my new Impala. He eagerly and politely showed me features and offered a test drive. He came in on his day off to begin our purchase paperwork and pursued all possible incentives. Jack was good to keep us up to date on the status of our purchase. Mark Thompson, financing professional, is very experienced and personable. The finance terms and process went very smoothly and painlessly. Thank you Suburban Chevrolet! We look forward to keeping our new car serviced and cared for. Special thanks to Tony who professionally detailed our new car! He is a "car guy" who loves what he does.
Sep 13, 2020
Great overall experience. I believe we got a fair deal...
Great overall experience. I believe we got a fair deal which is what I was looking for. Jack, our salesman was very responsive and respectful. We enjoyed the easy going conversation.
Sep 08, 2020
Everyone was very nice, professional and polite. This...
Everyone was very nice, professional and polite. This was our first experience with this dealership. We made a purchase and were very satisfied with the personal and the process.
Sep 08, 2020
Our purchase experience was what it should be -...
Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I.
Harley Baumann
Sales
Sep 14, 2020
Harley is the best salesman we’ve ever worked with one...
Harley is the best salesman we’ve ever worked with one buying cars for our company. He deserves a huge raise and Suburban Chevrolet is definitely lucky to have him on the team.
Sep 02, 2020
Harley is the best car salesman I’ve worked with in 20...
Harley is the best car salesman I’ve worked with in 20 years. He was responsive, creative and truly went the extra mile in making sure we were taken care of.
Aug 22, 2020
We have purchased 4 suburbans 2 cruzes 2 Malibus since...
We have purchased 4 suburbans 2 cruzes 2 Malibus since 2012....Harley in sales, Mark in finance....always make it an absolute pleasure for us
Jul 31, 2020
Harley did an awesome job helping select a vehicle for...
Harley did an awesome job helping select a vehicle for me. Process was easy, no stress. Great vehicle but more importantly, a very enjoyable experience.
Jul 17, 2020
Easy to Work with
Very nice experience, all people involved we great from Harley, finance, and the manager. I will buy my next truck at Suburban. Thanks for the great vehicle!
Steve Beech
Finance Manager
Sep 28, 2020
Ben was great to work with and made the sale very easy....
Ben was great to work with and made the sale very easy. he communicated all the way through and was perfect in all facets of hooking me up with a new Tahoe.
Sep 27, 2020
It was great to work with Dakota the past few days. He...
It was great to work with Dakota the past few days. He was friendly, thorough, well informed, and flexible during my SUV purchase. He also wasn't pushy like many car salesman. The other staff I spoke to were also engaging and made sure that I was being helped. I am very happy with my car and the whole experience.
Sep 24, 2020
My brother Paul purchased the car for me and I couldn't...
My brother Paul purchased the car for me and I couldn't love it more... I haven't had much interaction with them yet but what I have had has been very good. He purchased an extended warranty so I know I will have much future experience to report. I look forward to having my car maintained at Suburban Chevrolet!
Sep 09, 2020
Very easy to work with and I was in and out within a...
Very easy to work with and I was in and out within a short period time. Pleasant sales and knowledgeable finance team. They made the transaction smooth.
Aug 31, 2020
Thanks Dakota for your all your help.So happy with our...
Thanks Dakota for your all your help. So happy with our purchase of the Chevy Silverado 1500. What a great experience. Have a Happy Birthday! Tracy & Brenda Lee
Tim Chvala
Service Advisor
Sep 24, 2020
Overall, pleased with my experience. Service department...
Overall, pleased with my experience. Service department was friendly and professional. Once the work was started on my car, it was completely in a timely manner. The only negative was I schedule a mid-morning Thursday appointment. As walking out, the advisor as “how long do I have you car?” They didn’t look at my car until Friday afternoon and didn’t fix it until Monday. The advisor asked if I need wheels for the weekend, but would have been a hassle to try to get the rental. Just don’t schedule the appointment if you don’t have the time.
Sep 23, 2020
Always does a fine job, completely a pleasure spending...
Always does a fine job, completely a pleasure spending money at suburban. Staff is helpful and knowledgeable. Easy to make an appointment fast at any issues that arrive and quickly solves.
Sep 10, 2020
Service was good as always. I received a text to pay...
Service was good as always. I received a text to pay online so I did to expedite the process. I arrived after 5pm to get the car and service was closed. Went to the cashier who did not show my payment. Only the service Dept has access. To leave with my car, I had to pay again another $650. You need to have the cashier be able to see the payments online when you go to her for your keys. The cashier was very nice and apologetic. Good service from her.
Aug 27, 2020
Appointment was for 7:40 am. Got in at the scheduled...
Appointment was for 7:40 am. Got in at the scheduled time. The oil change was done fast and was on my way in 40 minutes. Tim Chvala is great to work with.
Aug 27, 2020
Absolute top notch dealer and service department. Have...
Absolute top notch dealer and service department. Have purchased many vehicles here since 2005 and will continue to do so in the future. Best place around
Dakota Otto
Sales Rep. / Leasing Specialist
Sep 28, 2020
Good experience with Dakota. We tested a Tahoe and...
Good experience with Dakota. We tested a Tahoe and traverse. He helped us with the test drive and appreciated his service. Thanks again for the help.3
Sep 27, 2020
It was great to work with Dakota the past few days. He...
It was great to work with Dakota the past few days. He was friendly, thorough, well informed, and flexible during my SUV purchase. He also wasn't pushy like many car salesman. The other staff I spoke to were also engaging and made sure that I was being helped. I am very happy with my car and the whole experience.
Sep 26, 2020
Our sales representative was Dakota, and it was an...
Our sales representative was Dakota, and it was an amazing and surprisingly fast experience. We were probably in and out in 1.5 hours with keys in hand. It was a long drive from where we live, but definitely worth it!
Sep 26, 2020
Had a problem with the drivers electric seat in Corvette,...
Had a problem with the drivers electric seat in Corvette, they were not totally knowledgeable about how to resolve the problem, I do understand it was a corvette and not dealing with this type of car everyday. Google the problem and was able to fix our self.
Sep 24, 2020
My brother Paul purchased the car for me and I couldn't...
My brother Paul purchased the car for me and I couldn't love it more... I haven't had much interaction with them yet but what I have had has been very good. He purchased an extended warranty so I know I will have much future experience to report. I look forward to having my car maintained at Suburban Chevrolet!
Ben Cutts
Senior Sales Specialist
Sep 28, 2020
Ben was great to work with and made the sale very easy....
Ben was great to work with and made the sale very easy. he communicated all the way through and was perfect in all facets of hooking me up with a new Tahoe.
Sep 01, 2020
We were greeted at the door and welcomed with very upbeat...
We were greeted at the door and welcomed with very upbeat outgoing workers we We had a call in for a Equinox and Ben Cutts called saying he had one that fit what we were looking for so we came in and Ben was great on going over everything would call on him again great job thank you
Aug 31, 2020
Ben was great to work with. He did an excellent job for...
Ben was great to work with. He did an excellent job for me when I was looking for my Chev Equinox.. He was professional, timely and very accommodating and did an overall wonderful job for me. Thanks Ben.
Aug 15, 2020
professional, courteous and efficient
I was very pleased with how professional and courteous everyone at Suburban was. Ben Cutts who helped me find my car and explained everything so well, Steve Beech who helped finance the car, and the men who cleaned and got it ready to go home. Everyone at Suburban really takes their time and makes it a very positive experience.
Jul 31, 2020
Suburban Chevrolet was definitely a good choice for me to...
Suburban Chevrolet was definitely a good choice for me to do business with. Very friendly and accommodating staff. They got me in and out of there in no time. Great place.
Kirk Fox
Corvette Specialist
Sep 08, 2020
Kirk Fox was great to work with - made the ordering and...
Kirk Fox was great to work with - made the ordering and sales process easy on my C8 Corvette. After an unpleasant experience with another local Chevy dealer that was closer to me I went to try Suburban Chevy - glad I switched.
Aug 04, 2020
Oil change for my 2018 Corvette
Made an appointment for an oil change for my Corvette, all went smoothly and they finished on time. Great group of friendly folks, will continue to purchase my Corvettes from them!
Jul 13, 2020
Kirk Fox rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
Kirk Fox rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have worked with Kirk Fox on over a half a dozen new vehicle purchases in the last couple years he always does an outstanding job and that’s why I keep coming back
Jun 26, 2020
Ben was awesome very easy purchase as always. The video...
Ben was awesome very easy purchase as always. The video he did was awesome. Already told several people about it. Will buy more cars from him
Jun 12, 2020
Excellent service and quick
Friendly and on time. Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you,
Melissa Sauer
Service Advisor
Sep 30, 2020
Everyone was great from Ben to Melissa Very happy....
Everyone was great from Ben to Melissa Very happy. Won’t fill this out again if there is a word minimum. This is not third grade and you’re not my teacher asking for a report.
Sep 18, 2020
Oil change and tire rotation were completed in short...
Oil change and tire rotation were completed in short order! Service advisor Melissa Sauer was very professional, I’d keep her if I were the boss!
Sep 10, 2020
Service was good as always. I received a text to pay...
Service was good as always. I received a text to pay online so I did to expedite the process. I arrived after 5pm to get the car and service was closed. Went to the cashier who did not show my payment. Only the service Dept has access. To leave with my car, I had to pay again another $650. You need to have the cashier be able to see the payments online when you go to her for your keys. The cashier was very nice and apologetic. Good service from her.
Sep 04, 2020
My experience at Suburban Chevrolet in Eden Prairie was...
My experience at Suburban Chevrolet in Eden Prairie was excellent. Melissa was very friendly, and helpful. My oil change took approx 45 minutes. I would recommend this dealership to friends and family.
Aug 05, 2020
Austin was very helpful and got me thru quickly everyone...
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly
Kristine Burgwald
Service Advisor
Aug 05, 2020
Austin was very helpful and got me thru quickly everyone...
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly
Jul 31, 2020
Respectful and understanding staff. Very timely service,...
Respectful and understanding staff. Very timely service, done before expected date. Quality parts and service. Communication was very good and timely. The appointment was made right away as well. Overall this was a very good experience, especially for a first time car owner.
Jul 15, 2020
Kristine is the best! I’ve been working with her for...
Kristine is the best! I’ve been working with her for years. Always gets it done on time with great communication along the way thru the repair.
Mar 05, 2020
I've always had great results at Suburban Chev...they've...
I've always had great results at Suburban Chev...they've always been honest and fair with me, I tried other Chevy dealers with my car repairs but came back to Suburban because of their service.
Feb 29, 2020
Always great service, from the car ride and they took...
Always great service, from the car ride and they took care of my wife's car as well as mine.over the years suburban Chevrolet has had great service
Billy Belanger
Sales Consultant
Aug 25, 2020
Billy was great to work with. We had an unusual situation...
Billy was great to work with. We had an unusual situation and he helped us to get through it to get the vehicle I wanted.
Jun 02, 2020
Outstanding service, in a tilmely matter! Very...
Outstanding service, in a tilmely matter! Very professional, customer satisfaction was top notch. Would recommend Suburban Chevy to friends and family. Will be back for future vehicles.
Mar 06, 2020
Liked the pricing no haggle way less stressful. Billie...
Liked the pricing no haggle way less stressful. Billie did a good job letting me make up my mind . Not pushy but followed up . Where as walser didn’t seem to care much called 2 weeks later.
Mar 04, 2020
Test drive to buy. It was that easy.
I did my research on the vehicle I wanted to test drive. Having a disability that was not addressed with a converted mini van. I needed to change how I got into a car, power driver seat to adjust, in camera backing up assist that is on most newer cars now. I needed to change to heal my spine. I also need a great deal on a new car. This I got at Suburban Chev. No hard sell I was treated with respect. I had just had a bad experience at a different dealership. Having never met the person I had a appointment with, called him during the hard sell I was getting and not feeling comfortable. He did a great job dealing with this situation I was having. Had a test drive at Sub. Chev. went on the highway and I knew this was my new vehicle. Having a patient salesperson, put me at ease driving a new car with a stranger. Finance was great except the wait as the persons ahead of me took longer. Have your paperwork together for finance think of the customer behind you!
Feb 26, 2020
Billy impressed me as a very honest and ethical and...
Billy impressed me as a very honest and ethical and friendly person whom I quickly trusted as a sales person. Buying our Bolt from him was a pleasant and trusting experience
Jason Wenge
Sales
Oct 23, 2017
FUN with Jason
Jason is awesome!!! Came through for me like no other. Would highly recommend! Great experience will definitely return next time I need to purchase a vehicle
Oct 17, 2017
They advocated for me when nobody would!
After complicated credit, I had almost given up, but Jason worked hard for me and got me an amazing deal on my Cruze! Phenomenal experience!!
Oct 16, 2017
Need to execute better
Dropped off car at 7:30 in the morning. Got a call to pick up car at 3:45. When I got to the dealership it wasn't ready and I had to wait 30 mins. Manager knocked of $50 on my $1000 tab which I appreciate. I would rather just have my car ready when it is supposed to be and not have to wait after leaving it all day.
Oct 13, 2017
No pressure help
Jason was extremely helpful and didn't try to "sell" me on something I didn't want. We found the right car at the right price with no hassles.
Sep 29, 2017
Great
Kirk and Jason were fantastic, I will be back to buy again , painless notations, no bull listened to me and gave me what I wanted
Craig Anderson
General Sales Manager
Aug 26, 2020
Brought my new truck in to repair some minor scratches....
Brought my new truck in to repair some minor scratches. They buffed them out and repaired a hole in my tire. Free of charge. Great service from Gerad and Craig Anderson!
Jul 14, 2020
Suburban Chevrolet and Jack Yanisch the perfect team!
Customer service at suburban is outstanding! We have dealt with Jack Y several times and have ALWAYS gotten excellent service. Suburban is the place to go!
Jun 26, 2020
Excellent customer service, outstanding, seamless...
Excellent customer service, outstanding, seamless transaction process when buying my new truck. I was beyond impressed with the individual attention I received throughout the whole process.
May 28, 2020
Ben was great! No hassle sales. ThanksI’ve worked with...
Ben was great! No hassle sales. Thanks I’ve worked with both sales people in the past with other car purchases and both were great
May 22, 2020
Friendly easy to deal with . Feel like they dealt fairly...
Friendly easy to deal with . Feel like they dealt fairly with me . Thanks to Ben Cutts he was very helpful and seemed to be very knowledgeable
Darin Trees
Commercial Sales Manager
Sep 03, 2020
I have purchased several vehicles from Darin and always...
I have purchased several vehicles from Darin and always been more than satisfied. This latest purchase he was especially helpful in making the deal work.
Jun 09, 2020
Smooth purchase
Purchased a 2020 Silverado 1500. Traded in a 2017 and utilized the 0% financing. Darin helped me find the right truck and we were able to agree on a reasonable trade in value. The financing process with Mark was easy. The whole transaction(s) went smoothly.
Mar 23, 2020
Suburban Chevrolet always does a great job of welcoming...
Suburban Chevrolet always does a great job of welcoming me as a customer. They also always have a solid host of my vehicle and what I need completed.
Jan 19, 2020
great to work with
We are a company out of Oklahoma and we were taken care of very well. I flew into Minnesota and they picked me up at the airport. The people at this dealership are very helpful and nice. If we need another vehicle we will be looking there 1st. Thank You Mark
Jan 16, 2020
Jeremey Anderson in service provides top notch care from...
Jeremey Anderson in service provides top notch care from beginning to end. Always done fast and professionally with no problems or headaches. Be sure to contact Jeremey for service, for a flawless repair.
Matt Hayes
Internet Sales Manager
May 22, 2020
Always excellent service. They get the job done. Also...
Always excellent service. They get the job done. Also very friendly. Have dealt with them for years and have never been disappointed. From the salesman Harley to all the techs. Top notch service.
Feb 29, 2020
My wife and I were shopping for a 2019 blazer when we...
My wife and I were shopping for a 2019 blazer when we stopped by suburban chevrolet. We met Jack and I am so glad I did. Out of all the sales people we talked to during our search jack was the best hands down. Jack made us very comfortable and was able to answer any and all questions we had. It felt like Jack was really fighting for us when it came to the negotiation. I would 100 percent recommend working with Jack to any friends or family. We will no doubt be back when my wife is ready to buy also. Great service and thanks for everything Jack!
Dec 10, 2019
Matt Hayes and Dakota Otto were AMAZING! Both worked very...
Matt Hayes and Dakota Otto were AMAZING! Both worked very efficiently to find me the best deal without feeling pressured. This is why I keep coming back. Fantastic job, gentlemen!
Jun 14, 2019
Best Service Department
I’ve purchased 3 vehicles from Suburban Chev. I have always had nothing but a great experience when I brought my vehicles in for service. From the service advisors, Mike and Tim, to the service manager Reid, I know my car is in the best hands and they truly care about my vehicle and they go out of their way to make my experience the best as they possibly can. There has been a big change for the better since Reid became the Service Manager. Mike, Tim and Reid I will always remain a Suburban Chevrolet customer! Thank you for taking care of me and my vehicle! A++ to all... (Mike was not on the list for this review but he is very knowledgeable and truly cares. Suburban Chev is a better place now that you’re there!)
Jan 02, 2019
oil consumption check
I did an oil consumption oil level check. They got me in and out in timely fashion thanks for the help on my vehicle Tom Roske
Carissa Miller
Service Advisor
Sep 30, 2020
Very professional, on time and informative. Would...
Very professional, on time and informative. Would recommend Suburban for service or purchase. Thanks for appreciating your customers with specials and coupons. Keep up the good work.
Sep 24, 2020
Appointment was made with many time options. Service was...
Appointment was made with many time options. Service was very friendly and efficient. Waiting area was clean and comfortable. WiFi was a good speed. Overall great experience.
Sep 02, 2020
Ended up needing brake rotors/pads while my 2016 Colorado...
Ended up needing brake rotors/pads while my 2016 Colorado was in for a oil change/headlight replacement. No parts on site so needed a return visit which is not good on a fleet vehicle, my productivity takes a hit on that. Time estimate was 1 hour which I verified twice before allowing service, and vehicle took over 2.5 hours. Most likely lost future service on my fleet vehicle because of that.
Aug 29, 2020
It was quick and easy to get my oil change, vehicle...
It was quick and easy to get my oil change, vehicle checks and tire rotation. I hope they will have weekend hours again very soon.
Aug 28, 2020
Lied to me. No oil change performed. Neither was it reset...
Lied to me. No oil change performed. Neither was it reset as they said. Have a gratuitously exaggerated repair quote. Even other dealers quoted less. Did it myself for a tenth of the price including tools for a simple fix about an hour of labor. Pure disgust. I will warn people off this location period.
Austin Brandt
Service Advisor
Sep 23, 2020
The service department is always friendly, courteous and...
The service department is always friendly, courteous and professional. The work is done in an efficient and timely manner. I recommend their service department to anyone that needs help
Sep 02, 2020
Very friendly staff in the Service Department. Service...
Very friendly staff in the Service Department. Service on my vehicle was done promptly. My only complaint is that the car wash seems to never be available, summer or winter. A free car wash with your service was part of their sales pitch.
Aug 28, 2020
Lied to me. No oil change performed. Neither was it reset...
Lied to me. No oil change performed. Neither was it reset as they said. Have a gratuitously exaggerated repair quote. Even other dealers quoted less. Did it myself for a tenth of the price including tools for a simple fix about an hour of labor. Pure disgust. I will warn people off this location period.
Aug 21, 2020
Outstanding customer service and friendly. They always...
Outstanding customer service and friendly. They always greet you with smile and always exhibit their willingness to assist with your vehicle service. Sometimes without appointments. P
Aug 20, 2020
Great group of people doing great work. I've been going...
Great group of people doing great work. I've been going there for decades and will continue. Clean, proffesional and courteous. Tim and Austin are great!
Tom DeMorest
Service Manager
Aug 05, 2020
Austin was very helpful and got me thru quickly everyone...
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly
Mar 23, 2020
Came in for warranty work and the service department was...
Came in for warranty work and the service department was very helpful and reasonable with my situation. Fixed the car quickly and maintained communication with me throughout the process. One of only a few good experiences I've ever had at a Chevy dealership.
Jan 12, 2020
Melissa is a great help every time! Always enjoyable when...
Melissa is a great help every time! Always enjoyable when it always starts with a vehicle problem but the team of people are easy and fun to deal with!
Dec 03, 2019
Awesome Customer Service!
Tom D. -Thank you very much for going the extra mile to get the parts and service work completed on our 2020 Traverse front bumper tow hook! You have earned our respect and trust. Also a big thanks to John P. Highly recommend Suburban Chevrolet for the great customer service! Randy and Diane Rengo
Oct 12, 2019
Awesome Experience Buying From Suburban Chevrolet!
We were a little disappointed on our visit to Suburban Chevrolet when we came in to look/buy one of two Chevy Express Vans that were listed for sale but were actually special ordered for other customers. But Jose T. and Cris W. worked very hard to make it right with us! Jose was very helpful by showing us a new 2020 Traverse and we decided that was the vehicle that would fit our needs. The whole team at Suburban Chevrolet made our experience there great. We bought the Traverse late PM on a Saturday and Steve B. and Chris worked overtime until 6:45pm to get the paper work done. Then Jose stayed with us until 8pm helping us get to know the ins and outs of our new vehicle. We couldn't have asked for a better salesman! We know we can call Jose if we ever need anything. We also express our gratitude to John P., Craig A., Tom D., Dan M. and Mike K. Thank you Suburban Chevrolet, Randy and Diane Rengo
Brenda Guzman
Sales Consulatant
Sep 27, 2020
It was great to work with Dakota the past few days. He...
It was great to work with Dakota the past few days. He was friendly, thorough, well informed, and flexible during my SUV purchase. He also wasn't pushy like many car salesman. The other staff I spoke to were also engaging and made sure that I was being helped. I am very happy with my car and the whole experience.
Sep 09, 2020
Very easy to work with and I was in and out within a...
Very easy to work with and I was in and out within a short period time. Pleasant sales and knowledgeable finance team. They made the transaction smooth.
Sep 05, 2020
I have only great things to say about my experience with...
I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me
Sep 02, 2020
They were helpful, had amazing team work, great pricing,...
They were helpful, had amazing team work, great pricing, great choices, great service. If you want a traditional car or truck or an EV, this is the place to go.
Aug 09, 2020
Breda was very attentive and kind to me in my first...
Breda was very attentive and kind to me in my first purchase she had excellent patience I am grateful to her if you want to buy a car ask for her 100% recommended
RJ Johnson
Used Car Manager
Sep 05, 2020
I have only great things to say about my experience with...
I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me
Jul 03, 2020
New Silverado Purchase
Very seamless purchase went in at 7:00 on Monday night had all the details including the trade of my old truck done by 8:30 the next morning. Chris Wiley was great to work with, the dealership had just closed and he stayed and worked with me to get the details. He handed it off to RJ to get the price I felt was fair for my trade-in and Jack to pull everything together. Jack was a pleasure to deal with. Highly recommend this dealership/team. Thanks, Greg K.
Jul 02, 2020
Excellent work with Dakota, Mark & Steve in Finance
The experience with the team there was excellent ,very good service experience and very good flexibility with the switching of the buick to the Chevrolet Equinox !
Chris Wiley
New Car Manager
Jul 17, 2020
Easy to Work with
Very nice experience, all people involved we great from Harley, finance, and the manager. I will buy my next truck at Suburban. Thanks for the great vehicle!
Jul 03, 2020
New Silverado Purchase
Very seamless purchase went in at 7:00 on Monday night had all the details including the trade of my old truck done by 8:30 the next morning. Chris Wiley was great to work with, the dealership had just closed and he stayed and worked with me to get the details. He handed it off to RJ to get the price I felt was fair for my trade-in and Jack to pull everything together. Jack was a pleasure to deal with. Highly recommend this dealership/team. Thanks, Greg K.
Jul 02, 2020
Silverado 1500
Suburban Chevorlet worked quickly to find the truck I wanted and negotiated with me on price. They did what they could and what I asked for.
Gerad Albers
Sales Consultant
Sep 27, 2020
It was great to work with Dakota the past few days. He...
It was great to work with Dakota the past few days. He was friendly, thorough, well informed, and flexible during my SUV purchase. He also wasn't pushy like many car salesman. The other staff I spoke to were also engaging and made sure that I was being helped. I am very happy with my car and the whole experience.
Laura Fontaine
Cashier
Aug 05, 2020
Austin was very helpful and got me thru quickly everyone...
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly
Kristina McElhaney
Accts. Receivable
Sep 05, 2020
I have only great things to say about my experience with...
I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me
David Miller
General Manager
Sep 08, 2020
Our purchase experience was what it should be -...
Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I.
