Staff

Jack Yanisch

Jack Yanisch

Sales
286 Reviews
View Bio
Mark Thompson

Mark Thompson

Finance Manager
225 Reviews
View Bio
Steve Beech

Steve Beech

Finance Manager

Certified
216 Reviews
View Bio
Tim Chvala

Tim Chvala

Service Advisor
179 Reviews
View Bio
Ben Cutts

Ben Cutts

Senior Sales Specialist
137 Reviews
View Bio
Kirk Fox

Kirk Fox

Corvette Specialist
115 Reviews
View Bio
Billy Belanger

Billy Belanger

Sales Consultant
39 Reviews
View Bio
Austin Brandt

Austin Brandt

Service Advisor
32 Reviews
View Bio
Troy Greer

Troy Greer

Custom Finance Manager

Certified
25 Reviews
View Bio
Darin Trees

Darin Trees

Commercial Sales Manager
18 Reviews
View Bio
Matt Hayes

Matt Hayes

New Car Sales Manager
16 Reviews
View Bio
RJ Johnson

RJ Johnson

Used Car Manager
11 Reviews
View Bio
Tom DeMorest

Tom DeMorest

Service Manager
9 Reviews
View Bio
Gerad Albers

Gerad Albers

Sales Consultant
7 Reviews
View Bio
David Miller

David Miller

General Manager
3 Reviews
View Bio
Kristina McElhaney

Kristina McElhaney

Accts. Receivable
2 Reviews
View Bio
Michele Fox

Michele Fox

Controller
1 Review
View Bio
Justin Grenz

Justin Grenz

General Sales Manager
1 Review
View Bio
Jordan Henning

Jordan Henning

Accounting Supervisor
1 Review
View Bio
Megan Johnson

Megan Johnson

New/Used Car Biller
1 Review
View Bio
Mike Kraft

Mike Kraft

Parts Manager
1 Review
View Bio
Kris Landaeta

Kris Landaeta

Payroll/Accounts Payable
1 Review
View Bio
Dan McClellan

Dan McClellan

Counterman
1 Review
View Bio
Kim Sica

Kim Sica

Internet Assistant
View Bio
Jack Yanisch

Jack Yanisch

Sales
Contact Me
Dealership Experience 14 years 10 months
Industry Experience 14 years 10 months
I grew up in Chanhassen and am raising two boys in Green Isle. I sold Harley Davidson's for 10 years B4 coming here.
Recent Reviews

Jan 12, 2022

Dealership Rating
Employee Rating

Jack did a great job of helping us navigate through all...

Jack did a great job of helping us navigate through all our questions and concerns during our recent vehicle purchase. Very laid back, down-to-earth and not pushy! Overall, he made the car buying process smooth and painless. Thanks!

Jan 11, 2022

Dealership Rating
Employee Rating

I had an amazing experience I felt like Jack was...

I had an amazing experience I felt like Jack was protecting me very supportive and open I never felt like a dealership was on my side until today thank you Jack!

Dec 29, 2021

Dealership Rating
Employee Rating

I can’t say enough about Jack. This had to be the...

I can’t say enough about Jack. This had to be the smoothest vehicle trade I’ve ever gone through. Traded an RS Blazer for a newer model, it was a fair trade, and I’m loving my new vehicle. Jack and the rest of the staff did a fantastic job meeting and exceeding my expectations 20/10 service, will 100% be back for future purchases.

Dec 15, 2021

Dealership Rating
Employee Rating

Was very professional and smooth process. This has been...

Was very professional and smooth process. This has been my fourth vehicle from suburban Chevrolet, always pleased with the experience.

Dec 06, 2021

Dealership Rating
Employee Rating

We just leased a 2022 Blazer from Jack Yanish! We had a...

We just leased a 2022 Blazer from Jack Yanish! We had a great experience and are very happy with our new car! It’s gorgeous! Thanks Jack, see you again in three years. We definitely will pass your name onto our friends and relatives.

View More Reviews on DealerRater
Mark Thompson

Mark Thompson

Finance Manager
Recent Reviews

Jan 12, 2022

Dealership Rating
Employee Rating

Nice ambiance both inside and outside. Everyone was...

Nice ambiance both inside and outside. Everyone was extremely friendly and helpful. Troy Greer is a down to earth sales man honest he's not just about making the sale. He asked good questions of me to make sure he was doing right by my situation. Seating was spaced extremely well for Covid protocols.

Dec 02, 2021

Dealership Rating
Employee Rating

Troy was fantastic to work with. From the first phone...

Troy was fantastic to work with. From the first phone call to when I came to the dealership to look at the truck. Excellent service, great value on my trade, and great value on the new truck.

Nov 19, 2021

Dealership Rating
Employee Rating

Quick and easy from start to finish on the purchase of a...

Quick and easy from start to finish on the purchase of a new vehicle. Two thumbs up.

Oct 27, 2021

Dealership Rating
Employee Rating

This was the best experience I have EVER had. Jack in...

This was the best experience I have EVER had. Jack in sales, Steve and Mark in finance were amazing to work with. They were quick and super helpful. Thank you and we will be back.

Sep 26, 2021

Dealership Rating
Employee Rating

Fast and easy purchase and they made sure we were 100%...

Fast and easy purchase and they made sure we were 100% happy with every aspect of the deal and especially the car!

View More Reviews on DealerRater
Steve Beech

Steve Beech

Finance Manager

216 Reviews
Certified
Recent Reviews

Dec 30, 2021

Dealership Rating
Employee Rating

Best car experience ever! Easy, simple, POLITE and...

Best car experience ever! Easy, simple, POLITE and AWESOME! Purchased few cars in my life and this experience is to date the best I ever had! Troy G. I appreciate your professionalism and cheery approach to make things smooth and simple. Like you guys say, you made it happen! Thanks a ton!!!

Dec 29, 2021

Dealership Rating
Employee Rating

I can’t say enough about Jack. This had to be the...

I can’t say enough about Jack. This had to be the smoothest vehicle trade I’ve ever gone through. Traded an RS Blazer for a newer model, it was a fair trade, and I’m loving my new vehicle. Jack and the rest of the staff did a fantastic job meeting and exceeding my expectations 20/10 service, will 100% be back for future purchases.

Nov 17, 2021

Dealership Rating
Employee Rating

Troy worked hard for me. He was patient, kind, and...

Troy worked hard for me. He was patient, kind, and understanding. I loved the service and I absolutely love my car. Thank you Troy!

Nov 15, 2021

Dealership Rating
Employee Rating

We had a very nice experience with Suburban Chevrolet....

We had a very nice experience with Suburban Chevrolet. Jack our salesperson along with Steve the businesses manager made the experience quick and painless. I would and will recommend family and friends to make use of Suburban Chevrolet.

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

View More Reviews on DealerRater
Tim Chvala

Tim Chvala

Service Advisor
Recent Reviews

Aug 21, 2021

Dealership Rating
Employee Rating

I was offered a great deal to turn in my leased vehicle...

I was offered a great deal to turn in my leased vehicle early and upgrade to a newer vehicle with great incentives.

Jul 10, 2021

Dealership Rating
Employee Rating

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough!...

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough! I would absolutely rate this dealership a zero if this website let me. Our family's one of a kind van was STOLEN from their lot and they are not holding themselves accountable. Not only was our van conveniently out of camera range (yes they have had cars stolen from their lot several times), but the real kicker is that the repairman TOOK OUR KEYS HOME!!!!!! Who knows what could have happened to the keys over the weekend! Absolutely unacceptable. Terrible, terrible service and accountability. Our priceless van that has taken our family all over the country for 15+ years is now gone forever, probably taken to a chop shop. All thanks to Suburban Chevrolet. Not only are we without a vehicle, we are grieving a car that felt like a part of the family. It was a legend it my family, and now it is just a memory. This should never have happened, and they should have taken higher precautions. Your car is NOT SAFE here at this dealership and with its moronic employees. Save yourself the time, money, and possible safety risk and go somewhere else.

Jan 28, 2021

Dealership Rating
Employee Rating

I’ve received great customer service! Very happy with...

I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.

Jan 26, 2021

Dealership Rating
Employee Rating

The service department at Suburban Chevrolet is always...

The service department at Suburban Chevrolet is always helpful and timely at getting the work completed. They do a nice job of communicating what work needs to be done and the cost of the repairs.

Jan 19, 2021

Dealership Rating
Employee Rating

I am very happy with the service l received on my visit...

I am very happy with the service l received on my visit yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will continue to recommend Suburban Chevy to anyone looking for a new vehicle or maint enance on their vehicles.

View More Reviews on DealerRater
Ben Cutts

Ben Cutts

Senior Sales Specialist
Contact Me
Dealership Experience 6 years
Industry Experience 6 years
Ben has been in car sales for 5 years, all of it here at Suburban Chevrolet. Ben enjoys the great atmosphere here at Suburban Chevrolet. Ben appreciates the design and performance of the Chevrolet product. Ben feels our used vehicles offer amazing value, and the variety of vehicles. Nice to see what else is out there. Ben possesses great product knowledge and keeps up to date to provide a great experience to his customers. Ben’s goal is not to simply sell you a car. It is to give you an amazing experience that you never have to look elsewhere to buy a car again. He can and will help you in any way possible. Ben is truly a car guy at heart, he enjoys his family and Hockey! Go Wild! https://youtu.be/p1UPkudqsjA www.suburbanchev.com
Recent Reviews

Oct 20, 2021

Dealership Rating
Employee Rating

Unbelievably easy car buying experience. Efficient,...

Unbelievably easy car buying experience. Efficient, professional, and fair. Highly recommended for anyone in the market for a new car.

Sep 26, 2021

Dealership Rating
Employee Rating

Fast and easy purchase and they made sure we were 100%...

Fast and easy purchase and they made sure we were 100% happy with every aspect of the deal and especially the car!

Sep 01, 2021

Dealership Rating
Employee Rating

Troy was fantastic to work with. He made our purchase...

Troy was fantastic to work with. He made our purchase easy. After searching several dealerships, we landed at Suburban Chevy. Initially I spoke with Ben, but when we arrived, he was assisting another customer. Troy stepped in to ensure we didn't wait forever. He answered our questions and was able to get us approved. Great experience.

Aug 28, 2021

Dealership Rating
Employee Rating

Had been looking for a particular new Silverado (6.2L,...

Had been looking for a particular new Silverado (6.2L, silver/gray) and spotted one available online at this dealer. Upon entry to the location was met by Ben Cutts who showed me the vehicle and then we took a test drive. We spent a bit of time talking and I decided this was the truck I was looking for. Ben said give me a day to clean it up, etc and get the paperwork ready and the next day I signed the necessary paperwork and Ben then spent some time showing me some of the new features in the truck before we took it home. Good work Ben. I would recommend this dealer.

Jun 27, 2021

Dealership Rating
Employee Rating

Excellent experience! Ben Cutts and Steve Beech are...

Excellent experience! Ben Cutts and Steve Beech are amazing at what they do. We were able to get into a new car with a payment we could afford. No pressure you normally get when buying a car. Thank you!

View More Reviews on DealerRater
Kirk Fox

Kirk Fox

Corvette Specialist
Recent Reviews

Apr 30, 2021

Dealership Rating
Employee Rating

Jack was very professional and helpful while showing me...

Jack was very professional and helpful while showing me around the car and setting up paperwork. Definitely made me feel confident with my purchase! Great guy!

Apr 26, 2021

Dealership Rating
Employee Rating

Recently bought our 9th vehicle from Jack. He make buying...

Recently bought our 9th vehicle from Jack. He make buying a vehicle stress free! We will be back when it’s time for another car. Thanks to The entire Suburban team!

Jan 22, 2021

Dealership Rating
Employee Rating

Kirk was awesome to work with, he made the buying...

Kirk was awesome to work with, he made the buying experience very easy and enjoyable! Great customer service!!! He was super friendly. Thanks for the great experience.

Jan 07, 2021

Dealership Rating
Employee Rating

Was very helpful iin unusual circumstances with trade of...

Was very helpful iin unusual circumstances with trade of a handicapped vehicle. Was able to find a buy for the vehicle. Difficult after spouse died.

Dec 01, 2020

Dealership Rating
Employee Rating

Was referred to Suburban Chev by a friend. They have...

Was referred to Suburban Chev by a friend. They have serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you.

View More Reviews on DealerRater
Billy Belanger

Billy Belanger

Sales Consultant
Contact Me
Dealership Experience 3 years 6 months
Hello my name is Billy Belanger. I am from Bloomington MN. I graduated from U of M Duluth and after a twelve year career in Social Services, made the jump to Suburban Chevrolet. I am happily married with 2 boys under 2 years old! My passions are live music and sports. My favorite aspect of working at Suburban Chev is helping customers find the right vehicle to purchase and to see them drive away excited about their new vehicle.
Recent Reviews

Dec 06, 2021

Dealership Rating
Employee Rating

Very positive experience. Troy was amazing and I was...

Very positive experience. Troy was amazing and I was ready to go with financing before I even walked into the dealership. Everyone who helped us was polite and professional. I would definitely come back to the dealership next time I am in the market for a vehicle.

Feb 18, 2021

Dealership Rating
Employee Rating

It was amazing how they help me and my little family to...

It was amazing how they help me and my little family to get the perfect and save car we needed thank you. We love it.

Feb 01, 2021

Dealership Rating
Employee Rating

Called to verify if truck we saw on website was still...

Called to verify if truck we saw on website was still available and it was. Set up appointment with Billy. When we arrived, truck was outside and ready for us to check out. We got what we hoped for on our trade. Steve in finance had everything ready for us after we agreed on price with Billy in sales. Drove truck home same day! Transaction could not gone smoother!

Jan 12, 2021

Dealership Rating
Employee Rating

Found the truck I wanted at a great price, sales and...

Found the truck I wanted at a great price, sales and finance made everything simple and quick. No waiting areas, everything was personable and friendly.

Jan 05, 2021

Dealership Rating
Employee Rating

They were easy to work with. I liked working with Billy....

They were easy to work with. I liked working with Billy. He was very helpful and followed up with me quickly on all my questions. I had also talked to another sales person a few weeks earlier be he never followed up. When he did finally call back after I had started working with Billy he told I needed to work with him and if I wanted a car I should get myself to the dealer quickly because they won’t last long. Lucky Billy ended up calling me back or would have gone somewhere else.

View More Reviews on DealerRater
Austin Brandt

Austin Brandt

Service Advisor
Recent Reviews

Jul 10, 2021

Dealership Rating
Employee Rating

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough!...

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough! I would absolutely rate this dealership a zero if this website let me. Our family's one of a kind van was STOLEN from their lot and they are not holding themselves accountable. Not only was our van conveniently out of camera range (yes they have had cars stolen from their lot several times), but the real kicker is that the repairman TOOK OUR KEYS HOME!!!!!! Who knows what could have happened to the keys over the weekend! Absolutely unacceptable. Terrible, terrible service and accountability. Our priceless van that has taken our family all over the country for 15+ years is now gone forever, probably taken to a chop shop. All thanks to Suburban Chevrolet. Not only are we without a vehicle, we are grieving a car that felt like a part of the family. It was a legend it my family, and now it is just a memory. This should never have happened, and they should have taken higher precautions. Your car is NOT SAFE here at this dealership and with its moronic employees. Save yourself the time, money, and possible safety risk and go somewhere else.

Jan 30, 2021

Dealership Rating
Employee Rating

Asked how much a coolant flush was and forgot the last...

Asked how much a coolant flush was and forgot the last time I had my car in they had done that. This is the only place that has serviced my car. They could have looked and told me it wasn’t necessary right now. I had at least 40,0000 before I needed that. Otherwise good.

Jan 28, 2021

Dealership Rating
Employee Rating

I’ve received great customer service! Very happy with...

I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.

Jan 27, 2021

Dealership Rating
Employee Rating

Austin was very helpful. He said the van would be worked...

Austin was very helpful. He said the van would be worked on first thing Monday and it was. He was very helpful in keeping me informed.

Jan 26, 2021

Dealership Rating
Employee Rating

The service department at Suburban Chevrolet is always...

The service department at Suburban Chevrolet is always helpful and timely at getting the work completed. They do a nice job of communicating what work needs to be done and the cost of the repairs.

View More Reviews on DealerRater
Troy Greer

Troy Greer

Custom Finance Manager

25 Reviews
Certified
Dealership Experience 7 months
Industry Experience 20 years 3 months
I really enjoy helping my clients rebuild & reestablish there credit! I will go the extra mile to find the right vehicle & payment that fits for you. I strive to deliver exceptional customer service for all of my past, present and future clients!
Recent Reviews

Jan 12, 2022

Dealership Rating
Employee Rating

Nice ambiance both inside and outside. Everyone was...

Nice ambiance both inside and outside. Everyone was extremely friendly and helpful. Troy Greer is a down to earth sales man honest he's not just about making the sale. He asked good questions of me to make sure he was doing right by my situation. Seating was spaced extremely well for Covid protocols.

Dec 30, 2021

Dealership Rating
Employee Rating

Best car experience ever! Easy, simple, POLITE and...

Best car experience ever! Easy, simple, POLITE and AWESOME! Purchased few cars in my life and this experience is to date the best I ever had! Troy G. I appreciate your professionalism and cheery approach to make things smooth and simple. Like you guys say, you made it happen! Thanks a ton!!!

Dec 17, 2021

Dealership Rating
Employee Rating

I want to thank Troy for doing a awesome job on getting...

I want to thank Troy for doing a awesome job on getting me financed I need to call you the magic man I was so amazed how hard you worked to get me a car loan I thank the lord above because you were .definitely was a blessing if anyone is looking for a car visit Troy he absolutely amazing guy 🥰 and of course thank for everyone else who helped Merry Christmas

Dec 06, 2021

Dealership Rating
Employee Rating

Very positive experience. Troy was amazing and I was...

Very positive experience. Troy was amazing and I was ready to go with financing before I even walked into the dealership. Everyone who helped us was polite and professional. I would definitely come back to the dealership next time I am in the market for a vehicle.

Dec 02, 2021

Dealership Rating
Employee Rating

Troy was fantastic to work with. From the first phone...

Troy was fantastic to work with. From the first phone call to when I came to the dealership to look at the truck. Excellent service, great value on my trade, and great value on the new truck.

View More Reviews on DealerRater
Darin Trees

Darin Trees

Commercial Sales Manager
Contact Me
Dealership Experience 11 years
Industry Experience 24 years 1 months
Recent Reviews

Jan 06, 2021

Dealership Rating
Employee Rating

I have worked with Darin T for many years and he has...

I have worked with Darin T for many years and he has respected my limited amount of time to make purchases as a Company Executive. Darin has made our purchasing experiences very efficient and he has been knowledgeable of the vehicles offered and incentives to suit our needs. Suburban Chev has accommodated us with unique scenarios within the purchase agreement as has created a very pleasant environment to purchase and service our vehicles.

Jan 01, 2021

Dealership Rating
Employee Rating

Darrin was great!! The sales manager was not. The finance...

Darrin was great!! The sales manager was not. The finance man was a kocky jerk. I would not work with the last to people I spoke about

Dec 01, 2020

Dealership Rating
Employee Rating

Darin Trees is fantastic to work with!!! He went out of...

Darin Trees is fantastic to work with!!! He went out of his way for these recent deals. Looking forward to working with him in the future!

Sep 03, 2020

Dealership Rating
Employee Rating

I have purchased several vehicles from Darin and always...

I have purchased several vehicles from Darin and always been more than satisfied. This latest purchase he was especially helpful in making the deal work.

Jun 09, 2020

Dealership Rating
Employee Rating

Smooth purchase

Purchased a 2020 Silverado 1500. Traded in a 2017 and utilized the 0% financing. Darin helped me find the right truck and we were able to agree on a reasonable trade in value. The financing process with Mark was easy. The whole transaction(s) went smoothly.

View More Reviews on DealerRater
Matt Hayes

Matt Hayes

New Car Sales Manager
Dealership Experience 9 years 11 months
Industry Experience 16 years 7 months
Recent Reviews

Feb 21, 2021

Dealership Rating
Employee Rating

This was the third vehicle that I’ve leased from Suburban...

This was the third vehicle that I’ve leased from Suburban Chevrolet. It’s the second time that I have worked with Jack Yanisch. Jack makes the process easy and is customer service is fantastic. I then worked with Steve Beech in the finance department. Steve made the process easy and explained each form that I was signing. Suburban Chevrolet will continue to get my business.

Nov 29, 2020

Dealership Rating
Employee Rating

Ben Cutts and Steve Beech under the strong leadership of...

Ben Cutts and Steve Beech under the strong leadership of Matt Hayes demonstrated outstanding customer care that resulted in another Chevy in our driveway. Highly recommend Suburban Chevrolet to anyone looking to purchase a new vehicle.

May 22, 2020

Dealership Rating
Employee Rating

Always excellent service. They get the job done. Also...

Always excellent service. They get the job done. Also very friendly. Have dealt with them for years and have never been disappointed. From the salesman Harley to all the techs. Top notch service.

Feb 29, 2020

Dealership Rating
Employee Rating

My wife and I were shopping for a 2019 blazer when we...

My wife and I were shopping for a 2019 blazer when we stopped by suburban chevrolet. We met Jack and I am so glad I did. Out of all the sales people we talked to during our search jack was the best hands down. Jack made us very comfortable and was able to answer any and all questions we had. It felt like Jack was really fighting for us when it came to the negotiation. I would 100 percent recommend working with Jack to any friends or family. We will no doubt be back when my wife is ready to buy also. Great service and thanks for everything Jack!

Dec 10, 2019

Dealership Rating
Employee Rating

Matt Hayes and Dakota Otto were AMAZING! Both worked very...

Matt Hayes and Dakota Otto were AMAZING! Both worked very efficiently to find me the best deal without feeling pressured. This is why I keep coming back. Fantastic job, gentlemen!

View More Reviews on DealerRater
RJ Johnson

RJ Johnson

Used Car Manager
Recent Reviews

Oct 08, 2021

Dealership Rating
Employee Rating

I’ve bought many vehicles in my life and never been...

I’ve bought many vehicles in my life and never been treated with such disrespect. As if the issue of no title or plates for 2 plus months is my problem. Called the state transportation department and find that the vehicle is still not registered in my name! I guess this is my problem!?

Jul 13, 2021

Dealership Rating
Employee Rating

biught a new 2020 chevrolet colorado this was my 3rd....

biught a new 2020 chevrolet colorado this was my 3rd. colorado but my 1st. AND LAST FROM SUBURBAN CHEVROLET.. needed some light surface scratches buffed out was promised it would be done when i picked it up IT WASN'T. said they would do it when i picked up my plates salesmen wasn't around and sales manager said he didn.t have any person available to do it and i would have to make an appointment.NO I'M NOT COMMING BACK FOR THE THIRD TIME.also when i rotated my tires my left front lug nuts were not properly torqued. grossman orgainisation needs the book CUSTOMER FOR LIFE.

May 11, 2021

Dealership Rating
Employee Rating

They were Very knowledgeable, easy & fun to work with not...

They were Very knowledgeable, easy & fun to work with not just the salesman but everyone we worked with. It was an enjoyable experience. Thank you! I Love my Chevy equinox!

May 03, 2021

Dealership Rating
Employee Rating

Jack and RJ were very helpful in helping me complete my...

Jack and RJ were very helpful in helping me complete my transaction. Friendly, knowledgeable. Very satisfied with the purchase priced. Will come see them again.

May 03, 2021

Dealership Rating
Employee Rating

RJ has been very rude and childish in both of my...

RJ has been very rude and childish in both of my experiences with him and in all the 15 years of me buying vehicles from this dealership I've only ever had a bad experience with him

View More Reviews on DealerRater
Tom DeMorest

Tom DeMorest

Service Manager
Industry Experience 33 years 11 months
Recent Reviews

Jul 10, 2021

Dealership Rating
Employee Rating

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough!...

DO NOT GO HERE!!!!!!!!!!!!!! I cannot stress this enough! I would absolutely rate this dealership a zero if this website let me. Our family's one of a kind van was STOLEN from their lot and they are not holding themselves accountable. Not only was our van conveniently out of camera range (yes they have had cars stolen from their lot several times), but the real kicker is that the repairman TOOK OUR KEYS HOME!!!!!! Who knows what could have happened to the keys over the weekend! Absolutely unacceptable. Terrible, terrible service and accountability. Our priceless van that has taken our family all over the country for 15+ years is now gone forever, probably taken to a chop shop. All thanks to Suburban Chevrolet. Not only are we without a vehicle, we are grieving a car that felt like a part of the family. It was a legend it my family, and now it is just a memory. This should never have happened, and they should have taken higher precautions. Your car is NOT SAFE here at this dealership and with its moronic employees. Save yourself the time, money, and possible safety risk and go somewhere else.

Jan 28, 2021

Dealership Rating
Employee Rating

I’ve received great customer service! Very happy with...

I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.

Jan 08, 2021

Dealership Rating
Employee Rating

Everything went as well as it could have. Great service...

Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you!

Aug 05, 2020

Dealership Rating
Employee Rating

Austin was very helpful and got me thru quickly everyone...

Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly

Mar 23, 2020

Dealership Rating
Employee Rating

Came in for warranty work and the service department was...

Came in for warranty work and the service department was very helpful and reasonable with my situation. Fixed the car quickly and maintained communication with me throughout the process. One of only a few good experiences I've ever had at a Chevy dealership.

View More Reviews on DealerRater
Gerad Albers

Gerad Albers

Sales Consultant
Contact Me
Dealership Experience 2 years
Industry Experience 3 years 10 months
I was born and raised in MN. After spending 16 years working in NYC I moved back to MN to help my family through a hardship. Although I was not planning on staying, ended up getting into the car sales industry and its been great! Been working with a great team here at Suburban Chevrolet over a year. Happy to be here!
Recent Reviews

Dec 02, 2021

Dealership Rating
Employee Rating

Troy was fantastic to work with. From the first phone...

Troy was fantastic to work with. From the first phone call to when I came to the dealership to look at the truck. Excellent service, great value on my trade, and great value on the new truck.

Feb 01, 2021

Dealership Rating
Employee Rating

Gerad did a great job. Made the car buying experience...

Gerad did a great job. Made the car buying experience good. No pressure selling. Followed up on his promises. On time delivery. Went over electronics and operation of the car

Jan 26, 2021

Dealership Rating
Employee Rating

The sales process could not have been easier! Gerad...

The sales process could not have been easier! Gerad listened to what I was looking for and found the perfect vehicle for my budget! Thanks

Dec 16, 2020

Dealership Rating
Employee Rating

Friendly sales people. Good product. Honest. Willing to...

Friendly sales people. Good product. Honest. Willing to help you get what your looking for. Available service and parts department. And have always been treated with respect!

Dec 07, 2020

Dealership Rating
Employee Rating

Hello, do I have to pay 916 for a bearing in my car? I...

Hello, do I have to pay 916 for a bearing in my car? I told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quibbling about why it is not completely repaired.

View More Reviews on DealerRater
David Miller

David Miller

General Manager
Dealership Experience 1 years 9 months
Industry Experience 23 years 2 months
Graduated Richfield Sr High 1985 USMC Infantry 1986-1992. Presidential Service Badge Award. Desert Storm Veteran Started as a service advisor in 1998 and worked my way up the ranks to my current position.
Recent Reviews

Jan 21, 2021

Dealership Rating
Employee Rating

DO NOT buy from Suburban Chev in Eden Prairie, MN or get...

DO NOT buy from Suburban Chev in Eden Prairie, MN or get your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my car and that part's brand new 2 yr warranty was null and voided after only 4 months because a different warranty ran out sooner. Shady as xxxx over there. PLEASE do not trust these guys with anything. Even talked to the GM and the best he could do was give $200 off on a $1775 repair. How generous after you voided a 2 yr warranty after 4 months. I spoke with both David and Tom and they really didnt seem to care that they were scamming me out of a warranty. Doesnt affect them so why would they? Quality people. Their mechanics even put the part in!! Clearly they dont stand behind their work either. DO NOT TRUST WITH ANYTHING. I will never be buying a Chevy again. I hope corporate sees this so they know how this dealership treats customers.

Nov 15, 2020

Dealership Rating
Employee Rating

Your sales team leader Craig is a dishonest and dis...

Your sales team leader Craig is a dishonest and dis respectful person if I have ever met . I have bought 11 trucks and John Pfeifer was my friend who help me build one of my corvettes. I was in Saturday and was wearing a Biden cap, your sales manager made a comment about when I asked for Billy. He then tod me i would see no deal. I went through the process not knowing who this clown was. I received a 500 dollar offer for my trade, and no deal or offer of incentive. I was basically pushed out the door. I called and this Craig the clown answered and I asked for the general manager and he refused to give to me and said this person would be the one to talk to, it was his voicemail and I left a message. When I arrived home I spoke with my attorneys and then we realized the clown put me in his voicemail and was the same rude and unprofessional perso I dealt with. He has violated my civil rights and I and legal team are looking into. I have my 2017 in your service aisle. The engine had a failure and I had taken to your dealership because I have I’ve 20 years of history with Suburban. I am concerned how my truck will be handled, I had always purchased a 100k warranty at the urging of John. But Austin who is professional and on top of giving good customer support tole me my truck was still under the factory power train warranty. Honesty and integrity which has clearly been lost in your sales department. Michael

Sep 07, 2020

Dealership Rating
Employee Rating

Our purchase experience was what it should be -...

Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I.

View More Reviews on DealerRater
Kristina McElhaney

Kristina McElhaney

Accts. Receivable
Recent Reviews

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

Sep 05, 2020

Dealership Rating
Employee Rating

I have only great things to say about my experience with...

I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me

View More Reviews on DealerRater
Michele Fox

Michele Fox

Controller
Recent Reviews

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

View More Reviews on DealerRater
Justin Grenz

Justin Grenz

General Sales Manager
Dealership Experience 8 months
Industry Experience 20 years 4 months
Recent Reviews

Sep 26, 2021

Dealership Rating
Employee Rating

Fast and easy purchase and they made sure we were 100%...

Fast and easy purchase and they made sure we were 100% happy with every aspect of the deal and especially the car!

View More Reviews on DealerRater
Jordan Henning

Jordan Henning

Accounting Supervisor
Recent Reviews

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

View More Reviews on DealerRater
Megan Johnson

Megan Johnson

New/Used Car Biller
Recent Reviews

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

View More Reviews on DealerRater
Mike Kraft

Mike Kraft

Parts Manager
Recent Reviews

Oct 26, 2020

Dealership Rating
Employee Rating

Excellent friendly employees. Knowledgeable mechanics....

Excellent friendly employees. Knowledgeable mechanics. They are always very accommodating getting my Malibu in for regular service and maintenance. They have never recommended unnecessary repairs. Melissa is awesome

View More Reviews on DealerRater
Kris Landaeta

Kris Landaeta

Payroll/Accounts Payable
Recent Reviews

Nov 15, 2021

Dealership Rating
Employee Rating

Jack deserves a raise! They are a for-profit business,...

Jack deserves a raise! They are a for-profit business, and he made a great deal in my mind for both of us. I was very happy with my experience all around! Jack is down to earth dude, who really took the time to answer all my questions with the purchase AND the trade-in. To top it off and show you the type of guy he is....he went the extra mile to retrieve the MN PASS tag I left in my old vehicle that already had been shipped off to another place!! Ask for Jack at Suburban Chev if you need a new or slightly used new Chevy.

View More Reviews on DealerRater
Dan McClellan

Dan McClellan

Counterman
Recent Reviews

Dec 31, 2020

Dealership Rating
Employee Rating

SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO...

SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO A SUPER JOB! THEY GET IT DONE, AND THEY TREAT YOU RIGHT! MY GO TO PLACE FOR SERVICE! I AM A LONG-TIME CUSTOMER! GRANT

View More Reviews on DealerRater
Kim Sica

Kim Sica

Internet Assistant
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Ben Cutts
    Kirk Fox
    Darin Trees
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Ben Cutts

    Ben Cutts

    Senior Sales Specialist

    137 Reviews
    Kirk Fox

    Kirk Fox

    Corvette Specialist

    115 Reviews
    Darin Trees

    Darin Trees

    Commercial Sales Manager

    18 Reviews
    Jack Yanisch

    Jack Yanisch

    Sales

    286 Reviews
    Billy Belanger

    Billy Belanger

    Sales Consultant

    39 Reviews
    Gerad Albers

    Gerad Albers

    Sales Consultant

    7 Reviews
    Kim Sica

    Kim Sica

    Internet Assistant