Staff
Jack Yanisch
Sales
Mark Thompson
Finance Manager
Steve Beech
Finance Manager
Harley Baumann
Sales Consultant
Tim Chvala
Service Advisor
Melissa Sauer
Service Advisor
Ben Cutts
Senior Sales Specialist
Kirk Fox
Corvette Specialist
Billy Belanger
Sales Consultant
Austin Brandt
Service Advisor
Jason Wenge
Sales
Craig Anderson
General Sales Manager
Carissa Miller
Service Advisor
Darin Trees
Commercial Sales Manager
Matt Hayes
New Car Sales Manager
Brenda Guzman
Sales Consulatant
Tom DeMorest
Service Manager
Gerad Albers
Sales Consultant
RJ Johnson
Used Car Manager
David Miller
General Manager
Mike Kraft
Parts Manager
Dan McClellan
Counterman
Kristina McElhaney
Accts. Receivable
Michele Fox
Controller
Jordan Henning
Accounting Supervisor
Megan Johnson
New/Used Car Biller
Kris Landaeta
Payroll/Accounts Payable
Kim Sica
Internet Assistant
Jack Yanisch
Sales
Mar 31, 2021
Jack did a great job helping me find the truck I was...
Jack did a great job helping me find the truck I was looking for!! It was super easy working with suburban Chevrolet!! I would highly recommend
Mar 30, 2021
once again the suburban chevrolet sales dept. showed...
once again the suburban chevrolet sales dept. showed their professionalism in new car sales. i worked with Jack and as in previous years he was very knowledgeable about the vehicle i wanted to purchase. the process to driving my new vehicle was efficient and complete. thanks Jack, and also a thank you to Steve Beech in finance.
Mar 28, 2021
My husband was very happy with the service he received...
My husband was very happy with the service he received from Jack. It made buying a new truck fun and less stressful. Thanks Jack for your help!
Mar 22, 2021
Jack was really helpful and friendly. He made the...
Jack was really helpful and friendly. He made the experience easy, and never pressured us to get a warranty. All my questions were answered, and i was able to see a full maintenance report ahead of time. Steve did our financing, and he was just as great and easy to work with.
Mar 21, 2021
Jack was great to work with. Made the lease process...
Jack was great to work with. Made the lease process seamless. Looking forward to working with Jack on future purchases or leases. Thanks again Jack.
Mark Thompson
Finance Manager
Feb 02, 2021
I just recently worked with Jack Yanisch on a new 2021...
I just recently worked with Jack Yanisch on a new 2021 Suburban. I actually drove in from a different state because of the great deal I got at Suburban Chevrolet. Jack was extremely helpful in facilitating the long distance purchase and Mark Thompson in the finance department went above and beyond in mailing me the documents I would need to get the sale done in a quick and timely manner.
Feb 02, 2021
Gerad did a great job. Made the car buying experience...
Gerad did a great job. Made the car buying experience good. No pressure selling. Followed up on his promises. On time delivery. Went over electronics and operation of the car
Jan 26, 2021
Great experience only down side is having to write 25...
Great experience only down side is having to write 25 words here. Not sure what to say so I’m rambling to fill the space. :)
Jan 07, 2021
Was very helpful iin unusual circumstances with trade of...
Was very helpful iin unusual circumstances with trade of a handicapped vehicle. Was able to find a buy for the vehicle. Difficult after spouse died.
Jan 05, 2021
This was absolutely the easiest and best car buying...
This was absolutely the easiest and best car buying experience I have ever had. I traveled in from 1200 miles away, and Suburban Chevrolet absolutely made it worth the trip.
Steve Beech
Finance Manager
Apr 07, 2021
On a whim I decided to trade in my car for an SUV. This...
On a whim I decided to trade in my car for an SUV. This was Without a doubt, the smoothest sales transaction ever !!! Jason and Steve were friendly, knowledgeable and genuine ....Highly recommend!
Mar 30, 2021
once again the suburban chevrolet sales dept. showed...
once again the suburban chevrolet sales dept. showed their professionalism in new car sales. i worked with Jack and as in previous years he was very knowledgeable about the vehicle i wanted to purchase. the process to driving my new vehicle was efficient and complete. thanks Jack, and also a thank you to Steve Beech in finance.
Mar 22, 2021
Jack was really helpful and friendly. He made the...
Jack was really helpful and friendly. He made the experience easy, and never pressured us to get a warranty. All my questions were answered, and i was able to see a full maintenance report ahead of time. Steve did our financing, and he was just as great and easy to work with.
Mar 21, 2021
Jack was great to work with. Made the lease process...
Jack was great to work with. Made the lease process seamless. Looking forward to working with Jack on future purchases or leases. Thanks again Jack.
Mar 15, 2021
Great job is getting us the information we needed. Trade...
Great job is getting us the information we needed. Trade in values were fair. Looking forward to next vehicle purchase with this group. Thanks much.
Harley Baumann
Sales Consultant
Jan 26, 2021
Great experience only down side is having to write 25...
Great experience only down side is having to write 25 words here. Not sure what to say so I’m rambling to fill the space. :)
Dec 17, 2020
Harley is amazing, he is always looking for our best...
Harley is amazing, he is always looking for our best interest and wants to find what we can afford in our budget! We appreciate him!
Nov 02, 2020
We were very pleased with the service we received. We...
We were very pleased with the service we received. We recommended Harley to our daughter and she bought from him also. Sorry I do not remember the finance persons name, but he was very helpful also.
Sep 14, 2020
Harley is the best salesman we’ve ever worked with one...
Harley is the best salesman we’ve ever worked with one buying cars for our company. He deserves a huge raise and Suburban Chevrolet is definitely lucky to have him on the team.
Sep 02, 2020
Harley is the best car salesman I’ve worked with in 20...
Harley is the best car salesman I’ve worked with in 20 years. He was responsive, creative and truly went the extra mile in making sure we were taken care of.
Tim Chvala
Service Advisor
Jan 28, 2021
I’ve received great customer service! Very happy with...
I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.
Jan 26, 2021
The service department at Suburban Chevrolet is always...
The service department at Suburban Chevrolet is always helpful and timely at getting the work completed. They do a nice job of communicating what work needs to be done and the cost of the repairs.
Jan 19, 2021
I am very happy with the service l received on my visit...
I am very happy with the service l received on my visit yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will continue to recommend Suburban Chevy to anyone looking for a new vehicle or maint enance on their vehicles.
Jan 08, 2021
Everything went as well as it could have. Great service...
Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you!
Jan 07, 2021
Was very helpful iin unusual circumstances with trade of...
Was very helpful iin unusual circumstances with trade of a handicapped vehicle. Was able to find a buy for the vehicle. Difficult after spouse died.
Melissa Sauer
Service Advisor
Jan 28, 2021
I’ve received great customer service! Very happy with...
I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.
Jan 22, 2021
Exceptional service on this visit. Regular and timely...
Exceptional service on this visit. Regular and timely response from Melissa and she handled the coordination and coverage of the service by the warranty company.
Jan 20, 2021
Everyone at Suburban was great to work with. It was easy...
Everyone at Suburban was great to work with. It was easy to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable.
Jan 20, 2021
I always get great service from Melissa and her...
I always get great service from Melissa and her team. However I was quoted $150 to diagnose a check engine light which I think is a bit excessive.
Jan 19, 2021
They scheduled me right away and finished the work in a...
They scheduled me right away and finished the work in a short time. They needed to order parts and they were in on the next business day.
Ben Cutts
Senior Sales Specialist
Mar 28, 2021
Ben was very helpful and easy to work with especially for...
Ben was very helpful and easy to work with especially for a first time buyer. All my questions were answered. Looking forward to working with Ben o future purchases. Thank you.
Mar 13, 2021
Great and fast service. Ben Cutts and the rest of the...
Great and fast service. Ben Cutts and the rest of the Suburban Chevrolet dealership staff were great to work with and I drove off the lot excited about my new vehicle and satisfied with my experience. Would highly recommend shopping at Suburban Chevrolet in Eden Prairie, Minnesota.
Feb 02, 2021
Gerad did a great job. Made the car buying experience...
Gerad did a great job. Made the car buying experience good. No pressure selling. Followed up on his promises. On time delivery. Went over electronics and operation of the car
Jan 14, 2021
My wife and I were very pleased with our car buying...
My wife and I were very pleased with our car buying experience. Everything was first class. We had Ben as our salesman. Very helpful even helped us clean out our old car. Bring your title you will need it. Mrs was happy the way Ben treated her.
Jan 06, 2021
The service team did a great job working through all...
The service team did a great job working through all details! Helped meet timeline of when I needed my car completed but didn’t sacrifice safety. Thanks Austin, Craig and Ben!
Kirk Fox
Corvette Specialist
Jan 22, 2021
Kirk was awesome to work with, he made the buying...
Kirk was awesome to work with, he made the buying experience very easy and enjoyable! Great customer service!!! He was super friendly. Thanks for the great experience.
Jan 07, 2021
Was very helpful iin unusual circumstances with trade of...
Was very helpful iin unusual circumstances with trade of a handicapped vehicle. Was able to find a buy for the vehicle. Difficult after spouse died.
Dec 01, 2020
Was referred to Suburban Chev by a friend. They have...
Was referred to Suburban Chev by a friend. They have serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you.
Nov 04, 2020
Excellent service people. Friendly and knowledgeable...
Excellent service people. Friendly and knowledgeable staff. Kept appointment time and finished work when promised. Met with sales staff on new purchase I’m planning while vehicle was being serviced.
Sep 08, 2020
Kirk Fox was great to work with - made the ordering and...
Kirk Fox was great to work with - made the ordering and sales process easy on my C8 Corvette. After an unpleasant experience with another local Chevy dealer that was closer to me I went to try Suburban Chevy - glad I switched.
Billy Belanger
Sales Consultant
Feb 18, 2021
It was amazing how they help me and my little family to...
It was amazing how they help me and my little family to get the perfect and save car we needed thank you. We love it.
Feb 01, 2021
Called to verify if truck we saw on website was still...
Called to verify if truck we saw on website was still available and it was. Set up appointment with Billy. When we arrived, truck was outside and ready for us to check out. We got what we hoped for on our trade. Steve in finance had everything ready for us after we agreed on price with Billy in sales. Drove truck home same day! Transaction could not gone smoother!
Jan 12, 2021
Found the truck I wanted at a great price, sales and...
Found the truck I wanted at a great price, sales and finance made everything simple and quick. No waiting areas, everything was personable and friendly.
Jan 05, 2021
They were easy to work with. I liked working with Billy....
They were easy to work with. I liked working with Billy. He was very helpful and followed up with me quickly on all my questions. I had also talked to another sales person a few weeks earlier be he never followed up. When he did finally call back after I had started working with Billy he told I needed to work with him and if I wanted a car I should get myself to the dealer quickly because they won’t last long. Lucky Billy ended up calling me back or would have gone somewhere else.
Dec 14, 2020
Went in to replace PCV cover on recall from the factory....
Went in to replace PCV cover on recall from the factory. Service was swift, was given a loaner while repairs were being done. Gave me reccomfendations for possible future repairs.
Austin Brandt
Service Advisor
Jan 30, 2021
Asked how much a coolant flush was and forgot the last...
Asked how much a coolant flush was and forgot the last time I had my car in they had done that. This is the only place that has serviced my car. They could have looked and told me it wasn’t necessary right now. I had at least 40,0000 before I needed that. Otherwise good.
Jan 28, 2021
I’ve received great customer service! Very happy with...
I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.
Jan 28, 2021
Austin was very helpful. He said the van would be worked...
Austin was very helpful. He said the van would be worked on first thing Monday and it was. He was very helpful in keeping me informed.
Jan 26, 2021
The service department at Suburban Chevrolet is always...
The service department at Suburban Chevrolet is always helpful and timely at getting the work completed. They do a nice job of communicating what work needs to be done and the cost of the repairs.
Jan 25, 2021
As usual, I was greated cheerfully and courteous. When...
As usual, I was greated cheerfully and courteous. When service was complete I was informed of other required service that is due. Thanked for the opportunity to help.
Jason Wenge
Sales
Apr 07, 2021
On a whim I decided to trade in my car for an SUV. This...
On a whim I decided to trade in my car for an SUV. This was Without a doubt, the smoothest sales transaction ever !!! Jason and Steve were friendly, knowledgeable and genuine ....Highly recommend!
Nov 27, 2020
I couldn’t even get to the point of buying a vehicle at...
I couldn’t even get to the point of buying a vehicle at this dealership. I was forced into a small room with a salesperson who kept pulling down his mask while talking to me. Their social media posts and signage at the dealership make such a big deal about how masks are required and they take Covid seriously. But once you are inside the doors, it’s the Wild West with masks clearly optional for the staff, and those who do have masks on rarely cover their nose and mouth.
Nov 16, 2020
Just bought a used vehicle with them. Jason was amazing...
Just bought a used vehicle with them. Jason was amazing to work with and the car we took home was nicer than most certified pre-owns I have seen on the market, pricing was aggressive and I will definitely be coming back.
Nov 09, 2020
I have bought two vehicles in the last two weeks from...
I have bought two vehicles in the last two weeks from Suburban Chevrolet and my wife and I have had a wonderful experience. One of the things as a buyer that I need is that people are straight with me and will stand behind their product. Our experience here was extraordinary as to that reguard and has served to bring back my faith in people. The gentlemen we have worked with have been professional and supportive throughout this process. I waited and researched for a year before I found my 2015 truck and we are very pleased with our chiose. The second car I chose is a bucket list car, a 2000 Corvette and I can't wait for the spring. On both deals Dakota, Jason and RJ Johnson have gone out of their way to make this work. Never have we had such a positive car buying experence. If you are looking for a vechile you need to come to Suburban Chevrolet and let their team work with and for you!
Oct 28, 2020
Jason was great to work with-very helpful and listened to...
Jason was great to work with-very helpful and listened to what I needed. Mark in the finance department was also great. Went through the financing and options
Craig Anderson
General Sales Manager
Mar 12, 2021
Had a very good experience with Jack my car...
Had a very good experience with Jack my car salesperson,however on my trade I was robbed. They found lots of small items just to take down the price of the trade. Unfortunately my $6500 trade in is on the lot now for $11985.Still good with Jack but watch out for his boss, he is a 33 year veteran in dealing with how to steal your trade in. Tried talking with the boss today (RJ) and he has a answer for everything. Really stinks when he tried to pass on his lies to me.
Jan 06, 2021
I have worked with Darin T for many years and he has...
I have worked with Darin T for many years and he has respected my limited amount of time to make purchases as a Company Executive. Darin has made our purchasing experiences very efficient and he has been knowledgeable of the vehicles offered and incentives to suit our needs. Suburban Chev has accommodated us with unique scenarios within the purchase agreement as has created a very pleasant environment to purchase and service our vehicles.
Nov 27, 2020
I had a great experience! Dakota was so helpful! I was in...
I had a great experience! Dakota was so helpful! I was in and out quickly, without feeling pressured into anything. I highly recommend working with Dakota!
Nov 25, 2020
Working with Brenda Guzman for the 2nd time in 2 1/2...
Working with Brenda Guzman for the 2nd time in 2 1/2 months on a 2nd new truck. She’s very attentive and good at follow through; doesn’t always have the answer but readily researched the issue and provided good information prior to, during and after the sale.
Nov 15, 2020
Your sales team leader Craig is a dishonest and dis...
Your sales team leader Craig is a dishonest and dis respectful person if I have ever met . I have bought 11 trucks and John Pfeifer was my friend who help me build one of my corvettes. I was in Saturday and was wearing a Biden cap, your sales manager made a comment about when I asked for Billy. He then tod me i would see no deal. I went through the process not knowing who this clown was. I received a 500 dollar offer for my trade, and no deal or offer of incentive. I was basically pushed out the door. I called and this Craig the clown answered and I asked for the general manager and he refused to give to me and said this person would be the one to talk to, it was his voicemail and I left a message. When I arrived home I spoke with my attorneys and then we realized the clown put me in his voicemail and was the same rude and unprofessional perso I dealt with. He has violated my civil rights and I and legal team are looking into. I have my 2017 in your service aisle. The engine had a failure and I had taken to your dealership because I have I’ve 20 years of history with Suburban. I am concerned how my truck will be handled, I had always purchased a 100k warranty at the urging of John. But Austin who is professional and on top of giving good customer support tole me my truck was still under the factory power train warranty. Honesty and integrity which has clearly been lost in your sales department. Michael
Carissa Miller
Service Advisor
Apr 04, 2021
I love Carissa. She is the best! I hope to see her again...
I love Carissa. She is the best! I hope to see her again and I hope she will service me as she knows how. Carissa is the best!
Jan 28, 2021
I’ve received great customer service! Very happy with...
I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.
Jan 20, 2021
Everyone at Suburban was great to work with. It was easy...
Everyone at Suburban was great to work with. It was easy to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable.
Jan 12, 2021
Setting up appointment online was quick and easy. I got a...
Setting up appointment online was quick and easy. I got a few email/ text reminders. Service was done on time and fast. Very satisfied with the experience.
Jan 08, 2021
Everything went as well as it could have. Great service...
Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you!
Darin Trees
Commercial Sales Manager
Jan 06, 2021
I have worked with Darin T for many years and he has...
I have worked with Darin T for many years and he has respected my limited amount of time to make purchases as a Company Executive. Darin has made our purchasing experiences very efficient and he has been knowledgeable of the vehicles offered and incentives to suit our needs. Suburban Chev has accommodated us with unique scenarios within the purchase agreement as has created a very pleasant environment to purchase and service our vehicles.
Jan 01, 2021
Darrin was great!! The sales manager was not. The finance...
Darrin was great!! The sales manager was not. The finance man was a kocky jerk. I would not work with the last to people I spoke about
Dec 01, 2020
Darin Trees is fantastic to work with!!! He went out of...
Darin Trees is fantastic to work with!!! He went out of his way for these recent deals. Looking forward to working with him in the future!
Sep 03, 2020
I have purchased several vehicles from Darin and always...
I have purchased several vehicles from Darin and always been more than satisfied. This latest purchase he was especially helpful in making the deal work.
Jun 09, 2020
Smooth purchase
Purchased a 2020 Silverado 1500. Traded in a 2017 and utilized the 0% financing. Darin helped me find the right truck and we were able to agree on a reasonable trade in value. The financing process with Mark was easy. The whole transaction(s) went smoothly.
Matt Hayes
New Car Sales Manager
Feb 21, 2021
This was the third vehicle that I’ve leased from Suburban...
This was the third vehicle that I’ve leased from Suburban Chevrolet. It’s the second time that I have worked with Jack Yanisch. Jack makes the process easy and is customer service is fantastic. I then worked with Steve Beech in the finance department. Steve made the process easy and explained each form that I was signing. Suburban Chevrolet will continue to get my business.
Nov 29, 2020
Ben Cutts and Steve Beech under the strong leadership of...
Ben Cutts and Steve Beech under the strong leadership of Matt Hayes demonstrated outstanding customer care that resulted in another Chevy in our driveway. Highly recommend Suburban Chevrolet to anyone looking to purchase a new vehicle.
May 22, 2020
Always excellent service. They get the job done. Also...
Always excellent service. They get the job done. Also very friendly. Have dealt with them for years and have never been disappointed. From the salesman Harley to all the techs. Top notch service.
Feb 29, 2020
My wife and I were shopping for a 2019 blazer when we...
My wife and I were shopping for a 2019 blazer when we stopped by suburban chevrolet. We met Jack and I am so glad I did. Out of all the sales people we talked to during our search jack was the best hands down. Jack made us very comfortable and was able to answer any and all questions we had. It felt like Jack was really fighting for us when it came to the negotiation. I would 100 percent recommend working with Jack to any friends or family. We will no doubt be back when my wife is ready to buy also. Great service and thanks for everything Jack!
Dec 10, 2019
Matt Hayes and Dakota Otto were AMAZING! Both worked very...
Matt Hayes and Dakota Otto were AMAZING! Both worked very efficiently to find me the best deal without feeling pressured. This is why I keep coming back. Fantastic job, gentlemen!
Brenda Guzman
Sales Consulatant
Feb 11, 2021
I came into the dealership not intending to leave with...
I came into the dealership not intending to leave with the vehicle I desired. Brenda instantly made me fall in love with the vehicle. She is very friendly and personable. I will work with her in the future again! I felt at home! I would definitely recommend her to anyone I know! They gave me more for my trade-in than I thought I would get. I worked with Steve in finance, and he supported every decision I made and guided me to the best one. Considering I’m only 18 and purchased an almost brand new car, Steve didn’t give up on helping me get my goal! Brenda & Steve were both amazing!
Dec 14, 2020
Good experience buying my truck at Suburban Chevrolet....
Good experience buying my truck at Suburban Chevrolet. Suburban Chevrolet worked with my needs and fit me in a truck I wanted. I would buy from them again.
Dec 07, 2020
All people we dealt with were very friendly and helpful....
All people we dealt with were very friendly and helpful. Both Brenda and Steve work hard and late to get us in our new car
Nov 25, 2020
Working with Brenda Guzman for the 2nd time in 2 1/2...
Working with Brenda Guzman for the 2nd time in 2 1/2 months on a 2nd new truck. She’s very attentive and good at follow through; doesn’t always have the answer but readily researched the issue and provided good information prior to, during and after the sale.
Nov 17, 2020
I stopped to pick up my truck after some service work and...
I stopped to pick up my truck after some service work and looked at used trucks.Staff was very helpful guiding me through my decision making process
Tom DeMorest
Service Manager
Jan 28, 2021
I’ve received great customer service! Very happy with...
I’ve received great customer service! Very happy with Austin’s communication and immediate response. Will definitely continue to service my 2014 Chevy Tahoe at Suburban Chevrolet.
Jan 08, 2021
Everything went as well as it could have. Great service...
Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you!
Aug 05, 2020
Austin was very helpful and got me thru quickly everyone...
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly
Mar 23, 2020
Came in for warranty work and the service department was...
Came in for warranty work and the service department was very helpful and reasonable with my situation. Fixed the car quickly and maintained communication with me throughout the process. One of only a few good experiences I've ever had at a Chevy dealership.
Jan 12, 2020
Melissa is a great help every time! Always enjoyable when...
Melissa is a great help every time! Always enjoyable when it always starts with a vehicle problem but the team of people are easy and fun to deal with!
Gerad Albers
Sales Consultant
Feb 02, 2021
Gerad did a great job. Made the car buying experience...
Gerad did a great job. Made the car buying experience good. No pressure selling. Followed up on his promises. On time delivery. Went over electronics and operation of the car
Jan 26, 2021
The sales process could not have been easier! Gerad...
The sales process could not have been easier! Gerad listened to what I was looking for and found the perfect vehicle for my budget! Thanks
Dec 16, 2020
Friendly sales people. Good product. Honest. Willing to...
Friendly sales people. Good product. Honest. Willing to help you get what your looking for. Available service and parts department. And have always been treated with respect!
Dec 07, 2020
Hello, do I have to pay 916 for a bearing in my car? I...
Hello, do I have to pay 916 for a bearing in my car? I told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quibbling about why it is not completely repaired.
Oct 07, 2020
Suburban Chevrolet treated me with profesional service....
Suburban Chevrolet treated me with profesional service. All of my questions were answered. I was in the finance office for a short time. Everything was prepared in advance. This was very important to me making me feel at ease.
RJ Johnson
Used Car Manager
Mar 12, 2021
Had a very good experience with Jack my car...
Had a very good experience with Jack my car salesperson,however on my trade I was robbed. They found lots of small items just to take down the price of the trade. Unfortunately my $6500 trade in is on the lot now for $11985.Still good with Jack but watch out for his boss, he is a 33 year veteran in dealing with how to steal your trade in. Tried talking with the boss today (RJ) and he has a answer for everything. Really stinks when he tried to pass on his lies to me.
Nov 09, 2020
I have bought two vehicles in the last two weeks from...
I have bought two vehicles in the last two weeks from Suburban Chevrolet and my wife and I have had a wonderful experience. One of the things as a buyer that I need is that people are straight with me and will stand behind their product. Our experience here was extraordinary as to that reguard and has served to bring back my faith in people. The gentlemen we have worked with have been professional and supportive throughout this process. I waited and researched for a year before I found my 2015 truck and we are very pleased with our chiose. The second car I chose is a bucket list car, a 2000 Corvette and I can't wait for the spring. On both deals Dakota, Jason and RJ Johnson have gone out of their way to make this work. Never have we had such a positive car buying experence. If you are looking for a vechile you need to come to Suburban Chevrolet and let their team work with and for you!
Nov 03, 2020
Dakota is really a straight shooter and was very...
Dakota is really a straight shooter and was very thoughtful and attentive. He answered my questions and found solutions for any issues that came up. The vehicle that we purchased was used and as happens with used vehicles, I found an issue that I needed them to address. Dakota and the dealership made a comittment to fix the problem and I was able to buy a great truck. The team at this dealership made my afternoon with them a blast. They treated my wife and I like we really mattered. This truely was the best car buying experince that I ever had. I would strongly recommend Dakota when you are buying your next car.
Sep 05, 2020
I have only great things to say about my experience with...
I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me
Jul 03, 2020
New Silverado Purchase
Very seamless purchase went in at 7:00 on Monday night had all the details including the trade of my old truck done by 8:30 the next morning. Chris Wiley was great to work with, the dealership had just closed and he stayed and worked with me to get the details. He handed it off to RJ to get the price I felt was fair for my trade-in and Jack to pull everything together. Jack was a pleasure to deal with. Highly recommend this dealership/team. Thanks, Greg K.
David Miller
General Manager
Jan 21, 2021
DO NOT buy from Suburban Chev in Eden Prairie, MN or get...
DO NOT buy from Suburban Chev in Eden Prairie, MN or get your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my car and that part's brand new 2 yr warranty was null and voided after only 4 months because a different warranty ran out sooner. Shady as xxxx over there. PLEASE do not trust these guys with anything. Even talked to the GM and the best he could do was give $200 off on a $1775 repair. How generous after you voided a 2 yr warranty after 4 months. I spoke with both David and Tom and they really didnt seem to care that they were scamming me out of a warranty. Doesnt affect them so why would they? Quality people. Their mechanics even put the part in!! Clearly they dont stand behind their work either. DO NOT TRUST WITH ANYTHING. I will never be buying a Chevy again. I hope corporate sees this so they know how this dealership treats customers.
Nov 15, 2020
Your sales team leader Craig is a dishonest and dis...
Your sales team leader Craig is a dishonest and dis respectful person if I have ever met . I have bought 11 trucks and John Pfeifer was my friend who help me build one of my corvettes. I was in Saturday and was wearing a Biden cap, your sales manager made a comment about when I asked for Billy. He then tod me i would see no deal. I went through the process not knowing who this clown was. I received a 500 dollar offer for my trade, and no deal or offer of incentive. I was basically pushed out the door. I called and this Craig the clown answered and I asked for the general manager and he refused to give to me and said this person would be the one to talk to, it was his voicemail and I left a message. When I arrived home I spoke with my attorneys and then we realized the clown put me in his voicemail and was the same rude and unprofessional perso I dealt with. He has violated my civil rights and I and legal team are looking into. I have my 2017 in your service aisle. The engine had a failure and I had taken to your dealership because I have I’ve 20 years of history with Suburban. I am concerned how my truck will be handled, I had always purchased a 100k warranty at the urging of John. But Austin who is professional and on top of giving good customer support tole me my truck was still under the factory power train warranty. Honesty and integrity which has clearly been lost in your sales department. Michael
Sep 08, 2020
Our purchase experience was what it should be -...
Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I.
Mike Kraft
Parts Manager
Oct 26, 2020
Excellent friendly employees. Knowledgeable mechanics....
Excellent friendly employees. Knowledgeable mechanics. They are always very accommodating getting my Malibu in for regular service and maintenance. They have never recommended unnecessary repairs. Melissa is awesome
Dan McClellan
Counterman
Jan 01, 2021
SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO...
SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO A SUPER JOB! THEY GET IT DONE, AND THEY TREAT YOU RIGHT! MY GO TO PLACE FOR SERVICE! I AM A LONG-TIME CUSTOMER! GRANT
Kristina McElhaney
Accts. Receivable
Sep 05, 2020
I have only great things to say about my experience with...
I have only great things to say about my experience with Suburban Chevy and specifically Brenda! They worked with me the whole way, she treated me like a person and not a sale and I am thrilled with the follow up from the dealer. Felt like a person and not a number and that's a huge plus for me
