Welcome to Suburban Chevrolet

I found the service department to be friendly and professional. I am however, disappointed with the outcome of the problem I am having. I brought in a certified preowned 2017 Malibu, that I had just purchased from Suburban a week prior. The issue is a tire hum or whine that the service department said they were not able to correct. They said it was a problem with the tire itself. I would think that if the vehicle is covered under a certified preowned warranty, that this problem should be taken care of. I am not unhappy with the service department, they did an excellent job. But I never felt that this issue was given the attention it deserves at another level at dealership or from Chevrolet itself. I would appreciate a second look at this issue and perhaps a meeting so that a potential outcome could be had where both parties are satisfied.

Read at Google

Had a great experience working with Ben and Suburban Chevrolet! They were able to assist me over the phone and even appraised my trade remotely. The deal was complete when I showed up and was exactly as discussed. It was nice to work with professionals who honestly wanted to help and not just sell me.Thanks,Greg Benson

Read at Google

Appointment was made with many time options. Service was very friendly and efficient. Waiting area was clean and comfortable. WiFi was a good speed. Overall great experience.

Read at DealerRater

My brother Paul purchased the car for me and I couldn't love it more... I haven't had much interaction with them yet but what I have had has been very good. He purchased an extended warranty so I know I will have much future experience to report. I look forward to having my car maintained at Suburban Chevrolet!

Read at DealerRater

Overall, pleased with my experience. Service department was friendly and professional. Once the work was started on my car, it was completely in a timely manner. The only negative was I schedule a mid-morning Thursday appointment. As walking out, the advisor as “how long do I have you car?” They didn’t look at my car until Friday afternoon and didn’t fix it until Monday. The advisor asked if I need wheels for the weekend, but would have been a hassle to try to get the rental. Just don’t schedule the appointment if you don’t have the time.

Read at DealerRater

Always does a fine job, completely a pleasure spending money at suburban. Staff is helpful and knowledgeable. Easy to make an appointment fast at any issues that arrive and quickly solves.

Read at DealerRater

The service department is always friendly, courteous and professional. The work is done in an efficient and timely manner. I recommend their service department to anyone that needs help

Read at DealerRater

We were very impressed with Suburban Chevrolet and Dakota Otto the sales representative. Mr Otto is well informed with everything we looked at. We look forward to doing business with Mr. Otto in the future. Thank's to Mark Thompson, financing professional. The financing and paperwork went very well. Thank You

Read at DealerRater

Austin was a big help getting my car fixed. He was prompt in keeping me up to date on the repair progress and diagnosis, and the car was fixed same day. Amazing work.

Read at Google

We have bought four cars through Suburban. Each purchase was a good buying experience. The sales personal have been very helpful in making the purchase.

Read at DealerRater

This is the third vehicle that I have purchased from the team at Suburban Chevrolet. They do a great job and make the car buying experience one to look forward to.

Read at Google

Quick, no appt needed.

Read at Google

Suburban has been our preferred Chevrolet dealership since 2011. Service staff are always knowledgeable and straightforward. Sales staff have never been pushy to sell me a car if I am not ready. Jack Yanisch offered to help when I became interested in my new Impala. He eagerly and politely showed me features and offered a test drive. He came in on his day off to begin our purchase paperwork and pursued all possible incentives. Jack was good to keep us up to date on the status of our purchase. Mark Thompson, financing professional, is very experienced and personable. The finance terms and process went very smoothly and painlessly. Thank you Suburban Chevrolet! We look forward to keeping our new car serviced and cared for. Special thanks to Tony who professionally detailed our new car! He is a "car guy" who loves what he does.

Read at DealerRater

Dakota found the new car we wanted and it was ready for us in four days. the price was right and the buying experience was excellent.

Read at DealerRater

Oil change and tire rotation were completed in short order! Service advisor Melissa Sauer was very professional, I’d keep her if I were the boss!

Read at DealerRater

Service department is always very prompt and helpful. I bought my truck at another dealer based on price but have used this dealership for service for over 15 years. They offer great service.

Read at DealerRater

I had an appointment to have the oil changed on my Tahoe. The service manager took care of me when I arrived and provided updates along the way.

Read at Google

I was able to get my car scheduled at the time needed and the work was done promptly. Carissa was friendly and courteous.

Read at Google

Dealership was very pleasant to work with and Jack, our salesman was easy, enjoyable and worked well with our needs.We enjoyed the transaction.

Read at Google

Harley is the best salesman we’ve ever worked with one buying cars for our company. He deserves a huge raise and Suburban Chevrolet is definitely lucky to have him on the team.

Read at DealerRater

Great overall experience. I believe we got a fair deal which is what I was looking for. Jack, our salesman was very responsive and respectful. We enjoyed the easy going conversation.

Read at DealerRater

Service was good as always. I received a text to pay online so I did to expedite the process. I arrived after 5pm to get the car and service was closed. Went to the cashier who did not show my payment. Only the service Dept has access. To leave with my car, I had to pay again another $650. You need to have the cashier be able to see the payments online when you go to her for your keys. The cashier was very nice and apologetic. Good service from her.

Read at DealerRater

Very easy to work with and I was in and out within a short period time. Pleasant sales and knowledgeable finance team. They made the transaction smooth.

Read at DealerRater

Everyone was very nice, professional and polite. This was our first experience with this dealership. We made a purchase and were very satisfied with the personal and the process.

Read at DealerRater

Kirk Fox was great to work with - made the ordering and sales process easy on my C8 Corvette. After an unpleasant experience with another local Chevy dealer that was closer to me I went to try Suburban Chevy - glad I switched.

Read at DealerRater