Customer Testimonials
Everything went smooth and on time. Good team of advisors and good explanations for service!
Troy Greer Made me feel very comfortable made me feel like I was very important. I told him what I had for a down payment and he made it work. And keep me informed through the whole process i recommend him for your next car. I will be back when I ready for a new one.
Very professional and service was completed quickly
Troy was the best. He pulled all my stuff together quickly. Thank you Troy Greer.
Troy made the process incredibly easy! I was able to be in and out of the dealership with my new vehicle in a hour. I would highly recommend!
Service advisor was courteous and helpful. Waiting area coffee was excellent and lounge TV was muted. I was on time and so was Suburban Chev.
Troy Greer Made me feel very comfortable made me feel like I was very important I could not ask for a better salesman
It was great. Our salesperson Ben Cutts contacted us about a vehicle we had been looking for. We brought our vehicle in to trade. They gave us a fair deal on that. We went back to close the deal the following day. It was all very fast. Great experience.
Troy was great! I had a miserable car buying experience prior to coming to Suburban........ i was apprehensive to seeking out a dealership, and I was so surprised and grateful about how welcoming and accommodating the whole experience was. Troy worked really hard for my benefit and was able to get me a substantially better deal than i was even expecting..........Will absolutely be back and would recommend to ANYONE looking to get in a vehicle!
Fast and easy purchase and they made sure we were 100% happy with every aspect of the deal and especially the car!
He really did everything in his power to help my get my first car and I got a car because of him amazing guy
Troy was awesome to work with!! He wanted to make sure we were going to be happy with our purchase.
Fixed my issue!
Wow blown away by how great my experience was. Troy was able to do what 3 other dealerships couldn’t. He actually put his all into it and made sure I left in a vehicle. Would highly recommend him to anyone looking for a new vehicle.
Wonderful enjoy working with Troy Greer will send family and friend to buy from Troy. Again. Love the dealership very warm and friendlies. Only would like you to have the best for their customers
What a great group of people and a nice waiting area with plugs and a desk to put your equipment on
My first auto dealer experience was great! Thanks to Jack and Troy for a clean, smooth ride in and out the door! I’ll be back !
10 out of 10 service. Highly recommended. Very prompt responses and extremely knowledgeable. I will use him for all of my future vehicle needs. Great vehicle options as well.
I've purchased quite a few cars in my life and I can confidently say that Jack knows his business. The support he provided during and most importantly after the sale is what will make me contact him first next time I'm looking for another car. Thank you, Jack!
Troy was exceptional to work with, could not recommend him more highly. With the current challenges faced in todays market, having someone like Troy help you makes all the difference.
Troy Greer was a phenomenal sales rep. We faced several hurdles getting the truck due to demand and availability, and throughout it Troy was professional, courteous, and responsive. Highly recommend working with him and Suburban Chevy.
Troy was fantastic to work with. He made our purchase easy. After searching several dealerships, we landed at Suburban Chevy. Initially I spoke with Ben, but when we arrived, he was assisting another customer. Troy stepped in to ensure we didn't wait forever. He answered our questions and was able to get us approved. Great experience.
Working with Troy was a pleasure he treated me like I was right there in Minnesota and I was in Michigan got the job done quickly with no hassles and everything was just great the car is great love doing business will do it again from this distance thank you
I can say I was floored with the great smiles, customer service, I received just felt like you was really appreciated at this dealership. Thank you Troy / Suburban Chevrolet. Just the man who will go to work for y..o...u..... what type of car, what you can afford for payment, and make it happen with the bank. A recipe for success! See you in the future my friend!
Had been looking for a particular new Silverado (6.2L, silver/gray) and spotted one available online at this dealer. Upon entry to the location was met by Ben Cutts who showed me the vehicle and then we took a test drive. We spent a bit of time talking and I decided this was the truck I was looking for. Ben said give me a day to clean it up, etc and get the paperwork ready and the next day I signed the necessary paperwork and Ben then spent some time showing me some of the new features in the truck ...
Troy was amazing. Very nice and helpful.
When I got to the dealership to finalize the car deal everyone there was so nice smiles and I felt like an appreciated customer at Suburban Chevrolet.
I needed to replace my car after an accident. I bought my last car from Benjamin Cutts and asked him to find a replacement. He went out of his way to find the exact car that I wanted. The car was at a dealership in Ohio and and took care of all of the details. I will definitely recommend Suburban Chevrolet and Benjamin to anyone wanting to buy a car and get great service.
I was offered a great deal to turn in my leased vehicle early and upgrade to a newer vehicle with great incentives.
At only 70,000 miles my 2019 Chevy Silverado bought here broke down on the highway needing $3,000 in repairs. After e mailing corporate they are willing to only charge me $904 to fix it.
Kirk Fox was great throughout my whole car buying process. He handled everything quickly, cleary and professionally. Kirk is a great asset to the dealership!
Jack yanisoh thank you for your excellent service. You were professional, friendly, understanding and truly helpful. I will definitely recommend you to my family and friends.🙏🤚
They did everything as expected - no problems and timely.
I had a routine oil change and tire rotation. It was easy to make the appointment and it took less than an hour. I also had one of the salesmen help me synch a new phone with the bluetooth on the Equinox. Everyone at this dealership seems pretty accommodating.
Jack made the process a breeze. Wonderful person. Would highly recommend him.
I bought my car back in 2016 and have had nothing but great service since. They are very helpful and honest about everything. All the service techs are professional and friendly. They give great recommendations and have taken great care of my car. I will continue getting my car serviced here!
Great service and experience
Tim always takes good care of me.
Prompt service, great communication and customer support agent was very good
Thank you Jack, Steve and RJ for the impressive customer service- introductions, friendly smiles, firm handshakes, plus a dog to pet. Loved the professionalism the white shirts with the company logo & reps name created. Our buying experience was exceptional and would recommend this welcoming dealership to others!
Very professional. Quality work.
Jack and steve took time with me to help me out with my new purchase awesome guys and thank you again sincerely Lucy R I told my coworker about this dealership
I walked in on a whim and met Jack. He took the time to walk me through the car I wanted, the process, and the numbers and I walked out with a new car! I would recommend Suburban Chevrolet and Jack to anyone.
Excellent experience! Ben Cutts and Steve Beech are amazing at what they do. We were able to get into a new car with a payment we could afford. No pressure you normally get when buying a car. Thank you!
Great experience! As a first time buyer, Jack and Mark made sure everything went smoothly. Both were friendly and helpful!
Great to work with! We found just what we were looking for in short notice! Jack had our vehicle waiting for us with a nice "reserved" sign that made us smile right when we pulled into the lot. Was a great experience from start to finish!
I had a great experience buying my new Equinox from Jack. Very friendly and wanted to be sure I was happy with purchase. Highly recommend Jack! I also worked with Mark Thompson for financing. This was the third car he worked with me on and one of the reasons I return to Suburban Chevrolet again and again!
I am very happy with Suburban Chev. Jack and the team there went out of their way to get the deal done. Jack worked hard to get me the best deal on both the new car and my trade. Very happy! Thank you Jack.
Fastest car buying experience to date. We got there at 9:30 and we’re out the door with a new car by 12. Pretty impressive.
Jack was friendly and professional, a pleasure to work with. He answered all our questions and showed us all the features of our vehicle. Excellent service all around!
By far the best experience I've had at any dealership. Jared was SO patient with us! We test drove multiple vehicles until we found something completely different than what I called looking for! But Jared was along for the ride the whole time. Very knowledgeable on all the vehicles and if he didn't know the answer he figured it out for us. I never felt pressured to buy. He let us lead and listened to what we were looking for in a vehicle. I can't thank Suburban Chevrolet enough for all your help. Everyone there was great!
Ben Cutts and Mark Thompson of Suburban Chevrolet were exemplary professionals throughout the entire sale process. Ben's sales expertise made the mechanics of the sale very easy to understand and was able to easily work with me despite our transaction taking place over the phone. Once I was on site to execute the deal, Ben did a great job showing me the vehicle, coordinating my trade, confirming I had the required documentation needed to complete the transaction, and wishing me well while walking me out. In the finance, Mark did an equally outstanding job showing me the various warranty ...
We loved working with Jack to purchase our vehicle! He answered all our questions and made us feel at ease. Thanks again for your help!
The staff were nice and welcoming! The process of purchasing was easy and fast. When I got to the dealer/accounting I do feel the process was a bit too quick/rushed though.
Dan was great. Honest about the process and time I might be dealing with. All turned out great!
I have purchased 2 vehicles from Jack. He is a pleasure to work with and makes the process easy and stress free. He listens and works with you to find exactly what you’re looking for.
Jack was great to work with and answered all of our questions. He really made the process of trading in a vehicle quick and painless.
Great service all around!
Jack knows his stuff! We emailed the night before, showed up and based on the vehicle we emailed about he had similar ones waiting. We text drove, had a great route to test the vehicle, he went over all options and was too-notch! All information was upfront, nothing hidden and the process was seamless. In the process my husband decided we’ll be buying his new vehicle here next! (And soon!).
My experience was just amazing dealing with Suburban Chevrolet. I have to thank my salesperson, Gerad Albers for everything. I live out of state in Florida. Knew the model truck and options I wanted. With the parts supply chain issues going on now. Very few trucks out there on the lots nation wide. I did find trucks closer to me but the other dealerships I try to deal with would just add dealer accessories add-ons. The cost of those add-ons packages at other dealers were $3000 to $4000 more. I don't need those add-ons (and alot of you people out there ...
Absolutely excellent service. Ben and Steve were incredibly friendly and knowledgeable. They made the car buying experience stress free and an overall delightful experience. I would highly recommend this dealership, and specifically Ben and Steve, for your car buying needs!
Good selection willing to work with me.
Jack made the whole process very easy when we were buying our suburban. Also Steve in finance was also easy to deal with. We would definitely us them again.
The service guy Aaron Stanley was friendly and professional. He stayed in communication with me and keeping me updated on my vehicle.
Great buying experience with Jack Yanisch. Found my truck of choice and in and out quickly. Would recommend buying a truck from jack any time
When we arrived to look at a car we were interested in, it was washed and ready to go for us which was a great start to whole process. Everything was easy and quick from there on out. Jack was very helpful and pleasant to work with!
They were Very knowledgeable, easy & fun to work with not just the salesman but everyone we worked with. It was an enjoyable experience. Thank you! I Love my Chevy equinox!
Simple, easy, no-hassle, great people!
The service advisor never did call until the Vehicle was done . I called 3 times and the gal`s said they would have the advisor call 3 different days but never did until the vehicle was done. Not sure were the ball was dropped gals or advisor but customer contact is important.It was a parts warranty type repair but still should of contacted us sooner.Thanks for getting it done though.
RJ has been very rude and childish in both of my experiences with him and in all the 15 years of me buying vehicles from this dealership I've only ever had a bad experience with him
Jack and RJ were very helpful in helping me complete my transaction. Friendly, knowledgeable. Very satisfied with the purchase priced. Will come see them again.
Jack was very professional and helpful while showing me around the car and setting up paperwork. Definitely made me feel confident with my purchase! Great guy!
Recently bought our 9th vehicle from Jack. He make buying a vehicle stress free! We will be back when it’s time for another car. Thanks to The entire Suburban team!
Brenda was awesome to work with, and everyone else was very friendly. Thank you for helping us end our search for a new truck!
Really great guy to work with. Was honest about the car he was selling me. I am very pleased with the car he sold me.
Jack was extremely great to work with! Very knowledgeable and willing to meet our needs! Would definitely do business with Jack and the Suburban team again!
The person I was told to see about my service appointment was out sick that day. There was some confusion with my appointment and I was not to be charged for a service. I was told I was going to be charged by someone in the service department, so I went to the GM and discussed my situation. He had been advised about it by the salesperson Kirk, (who did a great job with communicating to him). I was then taken care of.
I purchased a 2018 Cruze LT last November from Suburban Chevrolet and felt I paid a fair price for this vehicle. Now when it was time for its first oil change I brought the car back to Suburban Chevy. They were ready when I arrived, very polite, serviced the car quickly, and did not try and charge for unneeded service. I recently had a different car serviced at a different (non- Chevrolet) dealership and they brought me a very dirty air and cabin filter and told me it would only cost $150 for the service. I told that dealership no and went ...
A) Dealership did not have any record of my extended warranty which GM sold me. B) GM claims to be shifting to all electric vehicle and has a hard time servicing the VOLT with a mechanic. C) What is the most important thing to an electric car owner? Full Charge! Would have been nice if the dealer would have changed the car up when it was in the shop.
Austin kept me informed every step of the way. They fixed the problem I brought my Suburban in for, and fixed another issue I wasn't even aware of. Great service.
Gerard was great! He was really patient with myself and wife and we got what we were looking for. He also has the my wife looking for a convertible now so we will be back.
Very efficient service.
Everyone is always friendly and if I have questions they’re knowledgeable and honest
On a whim I decided to trade in my car for an SUV. This was Without a doubt, the smoothest sales transaction ever !!! Jason and Steve were friendly, knowledgeable and genuine ....Highly recommend!
Great service and excited to finally be done with the trucks low coolant messages. Tim did an excellent job resolving the issue. And thank you to Melissa as well for working through the issue this past December.
I love Carissa. She is the best! I hope to see her again and I hope she will service me as she knows how. Carissa is the best!
Service advisor Melissa handled my oil/filter change promptly and efficiently.
Mellissa was great the service tech Lance did great as well Thanks Leon
They had the car I was looking for. It was an easy, painless experience. Will definitely go back to them for my next car.
Jack did a great job helping me find the truck I was looking for!! It was super easy working with suburban Chevrolet!! I would highly recommend
Committed to good customer service.
once again the suburban chevrolet sales dept. showed their professionalism in new car sales. i worked with Jack and as in previous years he was very knowledgeable about the vehicle i wanted to purchase. the process to driving my new vehicle was efficient and complete. thanks Jack, and also a thank you to Steve Beech in finance.
Ben was very helpful and easy to work with especially for a first time buyer. All my questions were answered. Looking forward to working with Ben o future purchases. Thank you.
My husband was very happy with the service he received from Jack. It made buying a new truck fun and less stressful. Thanks Jack for your help!
Quick service and easy to work with. The contact free checkout was great with everything waiting for me in a locker to grab and go so there was no waiting.
Jack was great to work with. Made the lease process seamless. Looking forward to working with Jack on future purchases or leases. Thanks again Jack.
Jack was really helpful and friendly. He made the experience easy, and never pressured us to get a warranty. All my questions were answered, and i was able to see a full maintenance report ahead of time. Steve did our financing, and he was just as great and easy to work with.
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