Customer Testimonials
Service advisor Austin was very helpful and was able to source parts needed for a last minute repair found during inspection. I am glad the tech was able to spot the oil line leaks so the line did not blow and cause the engine to grenade like my 17 Equinox did a few years back. .. 😉
Service Rep John was fantastic. He was very friendly and helpful. Great experience.
The text messaging to keep me updated was excellent
service done when promised
Done well and excellent sale price.
I just purchased a 2022 Suburban from Suburban Chev with Jack as the facilitator. He made the experience a wonderful one. He is professional, friendly and very knowledgeable. He listened to what I needed and didn't try in anyway to push me in a different direction. And he got me into the vehicle I wanted and needed. If you want that kind of experience, Jack is your contact!
First of all, the city of Eden Prairie, MN deserves credit for hosting an EV showcase. They provided 2 recently purchased Bolt EUV city vehicles that were available for test drives. Without the test drive we would not be having this conversation. After the test drives we decided to purchase a Bolt EUV so we contacted one of the sales reps (Aaron) that was at the show case. He was very thorough in explaining the features of the Bolt as well as the realities of the delivery timeframe for new orders. He did a very good job of keeping us informed ...
Jack made my shopping experience fast and smooth. I did most of the paperwork from home and finished up at the dealership.
Our experience was amazing because of Kirk. We will definitely buy another car from Kirk. It is obvious he really cares about his customers. He worked really hard to get the purchase done in time for an upcoming road trip. Wish we could give him more stars!
Quick,courteous.
Kirk and Mark were both great. Good experience all around.
Service was completed in the timeframe that was suggested. Waiting area was clean, internet was available and a work area was also available that allow remote work to be completed. Service desk personal were helpful and answered questions as needed.
I was tired of losing my deposit from Forex and Crypto trading sometimes i even loss all my funds because i wasn't good in trading, a friend recommend this expert trader to me Mrs Winifred Demetrius, she assisted me in earning $5,400 with my $500 investment within 7days. She's indeed the best Fx trader around, and her trading skills are topnotch, I've read so many good reviews about her. I recommend Mrs Winifred Demetrius, for all your trading Needs!. Contact Email: [email protected] WhatsApp: +15596973414
Excellent service advisor, friendly yet professional
Super clean a great show room plenty of invintory and great customer service make this my go to dealiership!
All good, wish there was water available while waiting. Also, what’s with the price increase for a simple oil change? Especially when I lease from Chevy!?
Appreciate the timely response to an unexpected repair and facilitating the service needed. The experience was seamless including receiving the vehicle from a tow company and communication with me through the repair process.
When I pulled into the service center, Steve was there to help me throughout the process. He listened to what I needed and I felt pretty confident the work would get done that day.
Austin is great!
Thorough, great customer service!
Buying a vehicle from Suburban Chevrolet was great. Jack, and Matt made sure that the process was smooth and pleasant. I'm really enjoying my new Colorado.
Great experience. The service writer was great! I will be back for service again!
Jack was very knowledgeable, worked with me for multiple days and hustled when I wanted to try multiple cars, all with a friendly attitude and helpful demeanor. I would recommend Jack’s assistance to anyone.
Both Jack Yanisch and Kirk Fox were a pleasure to work with and did a great job finding us the vehicle we wanted. Appreciate suburban Chevrolet and highly recommend!
Nice assortment of vehicles.
I am continually impressed by Suburban Chevrolet’s staff and service department.
We met Jack at Suburban Chevrolet back around 2010 and our experience’s with him and the staff have been more then satisfactory it’s been Awesome! No pressure or B.S just help making sure you get what you want when you want it and at a good time in your life. I’ve even been told when to walk away because it was not a good time for me too purchase.He always makes it as enjoyable and easy as possible. We’ve tried another dealer in the area and were very disappointed once the deal was done and ...
Good experience, great staff Dealt with Aaron M and Steve Couldn’t have had a better experience, Highly Recommended!!! Sid
i have all my service work done at this dealership. Austin Brandt was my service writer and he is friendly and efficient. My work was done on time and they diagnosed and fixed the vibration I had in my front end. Very happy with Suburban Chevrolet.
Buying a vehicle from Suburban Chevrolet was a great experience. Jack, and the team, made sure that the process was smooth and pleasant. The customer truly comes first here!
It was a great experience with Kirk Fox and I love my new corvette 70th anniversary
Jack was outstanding from the time we entered the building to the time we drove away with our new car. Great experience all around
bought a Subaru forester from suburban chev jack Yanisch was great to work with and definitely would recommend family or friends to stop in and see jack for their next vehicle purchase
Outstanding service!!! This is definitely the only place I will be taking my new suburban for oil change and any other vehicle needs
Service was performed efficiently and in a timely fashion. I do question Suburban Chev's policy of charging for my use of a credit card. I have not encountered this at other similar businesses.
Austin was great to work with and kept me updated on the service status
Jack explained the features of the Silverado very well. He is knowledgeable and committed to buyer satisfaction. My wife did her homework and Jack put it all together. It was a "win win"!
Jack walked right out to take care of me at the dealership. He was able to get me a vehicle smoothly without any problems and walked me through everything new. Very professional person and dealership as a whole.
Jack did a great job of explaining the cars features and took time to ride with me and show me how to work several of the different features. He was very patient and helpful throughout the whole experience. I am very pleased with my new blazer.
I liked our conversations and felt they were very upfront with me
Jack Yanisch in sales was awesome to work with. (Highly recommended!!) We never felt under pressure. He was very knowledgeable about the vehicle we purchased. Jack was easy to talk with and made the entire experience smooth and pleasant. We also worked directly with Mark Thompson in finance who was also pleasant/knowledgeable. We would definitely recommend this dealership.
Went the extra mile regarding my warranty issue.
Jack was very easy to work with. It was a no pressure experience and was probably one of the easiest buying experiences I’ve had
First time at your dealership and was a good experience. I look forward to doing my next purchase from you as soon as the truck becomes available. Thank You Garry Peterson
Austin was great. Answered all questions and had car ready when he said it would be.
The dealership has a great environment and offered a great deal on the truck that I purchased.
I knew what I wanted and Jack found it for me. The entire experience was honestly delightful. Jack is so warm and personable; I highly recommend him!
Did everything possible to help correct the concern!!!! Excellent work!!!
No doubt about mrs Gabriella Donald she's the best among all account managers I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $700 I will have a profit of $8000 in 5 working days you are indeed the greatest woman ever God bless you, ma'am, I will tell all my friends and family to trade with you, you put a smile on my face 😍😍😍😍 You can reach her via WhatsApp:+14235973142 Email: [email protected]
Wonderful experience throughout
This turned out to be a great buying experience! Ended up with a super nice Chevy trax which I absolutely love. They were not pushy at all...and I felt listened to.
Because of Jack, the car-buying experience went smoothly. I didn't feel any pressure to spend beyond my means, from Jack or from Mark Thompson in the Finance Dept.
Everyone was so friendly and excited for me. Everyone I talked to throughout the process, came to congratulate me on the day I picked up my car.
Jack was professional. He and the rest of the team did not make me feel pressured at all! Jack also has fantastic taste in music!
Very pleasant. Everyone was nice and process was very simple
Tim is always great, he takes care of me whenever I stop in for service. I appreciate the great work Suburban Chevrolet provides on my 2021 Silverado!
Excellent service by Jack, Matt, and Steve! Very friendly and kept me updated as things progressed,
Jack was a wonderful guide in the process of buying a truck! He made the process stress free and was very informative!
Jack was great. Made me feel like I was his only customer.
Jack was very helpful. Probably be the best experience I have ever had with a sales representatives in my entire life!!! Thanks Jack
Customer representative was polite and explained the entire process service was completed sooner than expected
Billy Belanger and Matt Hayes were awesome! They did everything they said they were going to do and made the car shopping experience enjoyable! I would highly recommend them and I will be going back when I need another vehicle.
Stopped by looking for a used car. Luke in sales was excellent, one of the finest individuals I’ve dealt with when searching for a vehicle. I highly recommend this location if only to take advantage of his excellent service.
I had a wonderful experience. Ben Cutts was super helpful and very nice. They know what they are doing and really care about the customer. I felt like I was part of a family.
It’s always a joy to work with the team at suburban chev. I’ve been searching for a while, then Jack Yanisch showed me EXACTLY what I was looking for. Had my trade appraised and numbers worked up so fast, and it was easy on my end! Mark in finance found me the best payment options and made signing the paperwork a breeze. I will always recommend suburban Chevrolet!
Jack was very helpful. Explained all the new features. The whole process went smoothly. Was happy with all the employees throughout the entire process from first ordering the vehicle to picking it up.
I had the pleasure of working with Aaron on Saturday while looking for a truck. He was not only personable but very upbeat and laid back. At no point did he put any pressure on our interaction and further more, Aaron is highly knowledged about the vehicles he sell and works on, on his own time. Would highly recommend talking with Aaron next time you stop at Suburban Chevrolet
Great service, Tim was wonderful.
I drove from 4 hours from Iowa to purchase a trailblazer. Jack and the entire staff that I dealt with were extremely professional and friendly. They made the buying experience fun and easy. Jack went over the vehicle with me explaining how to use some of the technology I didn’t even know was on the vehicle. He set up my phone to the vehicle and set up the free onstar.
This was my first time buying a car on my own from a dealer, and the process went very smoothly! Jack was really helpful and made sure I understood everything that was happening during the experience.
Jarad was excellent, a man of his word, very accommodating, I wish there were more like him!
Wonderful experience with Jack. He was quick to help and made my transaction super smooth and easy.
Working with Kirk was fantastic. He kept me informed of the progress of my order. Build thru closing was seamless. A very comfortable experience.
Never thought that online trading could be so helpful because of so many scammers online not until i met mrs Lauren Jordan who changed my life and that of my family. I invested $500 i got $6,000 all within a week. She is an expert and also proven to be trustworthy and reliable. contact her via WhatsApp: +16574647879 Email: [email protected]
Jack was great. Personable, fair, professional and easy to work with. He made the entire experience very easy and pleasant. Highly recommended.
Very easy experience thank you
First off, Our salesman Gerad did a fantastic job. He was very knowledgeable and willing to help with whatever our needs were.The selection of cars was also impressive! Mark was also very helpful and knowledgeable with going over the options and numbers getting everything to a comfortable and affordable number’
Jack is very knowledgeable and straight forward, just the way I like it. I was skeptical about the process of buying a new truck with a trade in the current market. After agreeing on the trade value and purchase price, I put a deposit down and then waited 6 weeks for the truck to arrive. When the truck arrived, the transaction was completed without any issues (original agreement was honored)
All the staff and service was professional, knowledgeable and friendly. I would recommend them to anyone looking for a new car.
Experience was very pleasant, Jack was great to work with along with the finance department.
This process was as smooth as it gets! Jack kept the ball moving the whole time while the truck was on order and we received the truck before we were told it would be ready!
Great Customer Service and Communication. I ended up finding a truck closer to me but would definitely recommend this dealership.
Nobody knew me from anybody but all treated me like I have been a customer for years, Jack is one of the most knowledgeable salesperson I've dealt with, Thanks Jack
Tim C. is a great asset to your service department! He was patient and helpful throughout my whole appointment. I will definitely be back whenever I need my vehicle serviced. Thank you again!
Gerald Albers was a pleasure to work with. He followed up with me many times via phone, text and email, and streamlined the application process so that we were all set for an easy purchase when our new Silverado arrived. Mark was great to work with too - answered all our financing questions and completed the deal in record time - thank you!
Jack was great to work with. He was knowledgeable, responsive and very helpful through the entire purchasing process.
Jack was very knowledgeable and helpful. No pressure and comfortable purchase of my new Tahoe!
Jack was great to work with! We would buy here again for sure! Thanks for making buying a car easy ( especially right now when it can be kind of difficult finding and getting a vehicle) Jack..we appreciate all your help!
John is a great service rep
Just purchased my second vehicle from Jack. He's easy to work with and updated me as my vehicle moved through the build process.
We just leased a 2022 Equinox from Jack.After a long wait since November 12th it finally arrived on 3/7/22.Jack kept us informed of the process and what to expect.He,Mark,and Justin handled the process today very professionally and made the experience very positive and answered all our questions and concerns.A job well done.
Jack was great to work with! I traveled from out of state to come purchase a vehicle and he made the process quick and had me in my new vehicle and on the road in 30 minutes.
Very prompt service. Found options in the price range I was looking for in seconds. Whole process was a breeze.
Fast and easy car buying experience. Salesman Gerad did an awesome job. Will recommend Suburban Chevy and do business again in the future
I had to get a part replaced in my car, I wasn't very happy with it at first. Dealership end up giving me a really good deal, and reimburse me an additional $500. I'm very very satisfied with this dealership. My husband has gotten four cars through them, and we will be returning for our next. Thank you for all the generosity, kindness that you guys have showing the last week.
Always professional and accommodating!
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